About The Position

As a Workers’ Compensation Lost Time Adjuster, you will manage a caseload of workers’ compensation indemnity cases from inception to resolution while maintaining communication with clients, producers and employers via telephone and written correspondence. You will also manage a diary system to ensure timely benefit administration and superior claims management.

Requirements

  • Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • California Workers’ Compensation experience is required
  • Multiple years’ experience handling Workers’ Compensation claims, including indemnity and legal claims
  • Proficiency with Microsoft Office Suite

Nice To Haves

  • WCCA or WCCP designation preferred
  • Self-Insured License preferred

Responsibilities

  • Conduct and direct investigation to determine AOE/COE, including 24-hour 3-point contact to EE, ER & MD
  • Establish initial reserves in a timely manner and maintain accurate reserves based on probable outcome on all claims
  • Authorize appropriate medical care, issue timely indemnity benefits and manage all legal aspects of all claims
  • Provide quality customer service to clients, producers, employers and injured workers
  • Determine settlement value and resolution while moving all cases towards appropriate closure
  • Other duties as assigned

Benefits

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage
  • Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
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