Workers Compensation & Employee Relations Analyst

Wheels Up • Chamblee, GA

3h • $85,000 - $100,000

About The Position

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.
We anticipate closing submissions for this role by 3/5/2026 at 12:00 AM CST. If the deadline is extended, we will update this job posting accordingly.

We are looking for a thoughtful, detail-oriented problem solver to join our team in a true multidisciplinary HR role in the Atlanta area. This position primarily focuses on various claims like Workers Compensation and Unemployment, while also conducting employee investigations and other duties as assigned.
You will handle a wide range of workplace matters, helping ensure fair and consistent application of company policies while supporting a positive employee experience. We are looking for someone with sound judgment, strong decision-making skills, and a genuine interest in growing within the HR field.
Reporting to the HR Compliance Manager, you will partner closely with cross-functional teams across the organization. You will use digital tools and practical solutions to deliver efficient, high quality HR support to multiple business units.

Requirements

• 3-5+ years of employee relations or HR generalist experience, preferably in a multi-site/jurisdictional environment
• Prior experience in Workers Compensation Claims (multi-state)
• Ability to manage multiple cases simultaneously with strong attention to detail
• Demonstrated experience conducting workplace investigations and supporting involuntary terminations.
• Familiarity with ADP or other HRIS platforms
• High degree of discretion, judgement, and professionalism.
• Excellent communication, documentation and organizational skills.
• Exceptional written and verbal communication skills, including experience in facilitation, presentation, and documentation.
• Basic understanding of HR processes and employee lifecycle data.

Nice To Haves

• Strong working knowledge of employment laws and HR regulations, including Title VII, ADA, Workers Compensation, Unemployment, and the FMLA.
• Excellent organizational skills and close attention to detail.
• Experience driving clarity in ambiguous situations.
• PHR, SPHR, SHRM-CP, SHRM-SCP.

Responsibilities

• Manage the full lifecycle of workers compensation claims across multiple jurisdictions from intake through resolution
• Serve as the primary point of contact for employees, managers, carriers, and third-party administrators regarding claim status and next steps
• Partner with insurance carriers and external counsel to develop claim strategy, monitor reserves, and control overall claim costs
• Analyze claim trends and identify risk mitigation strategies to reduce frequency and severity of claims
• Ensure compliance with federal and state workers compensation laws and posting requirements
• Maintain accurate claim files and documentation in accordance with company policy and audit standards
• Conduct regular claim review meetings with carriers and brokers to assess performance and identify opportunities for improvement
• Partner with Safety and HR teams to address root causes and implement corrective actions
• Support unemployment and leave management coordination where claims intersect with disability or FMLA matters
• Conduct impartial investigations into workplace concerns, including performance issues, policy violations, interpersonal conflicts, and allegations of misconduct.
• Documenting investigative findings and maintaining accurate case records.
• Ensure timely progression and closure for investigations while maintaining confidentiality and professionalism.
• Collaborating with cross-functional partners including Legal, Labor Relations, Security, and Global Security Investigations to address employee matters and develop proactive strategies.
• Analyzing ER data to identify trends and recommend actionable solutions.
• Undertake additional tasks and responsibilities as required to support team and organizational goals
• Direct, hands-on experience managing: Unemployment claims, disputes and employer responses for multi-state jurisdictions.
• Some work regarding leave and leaves administration.

Benefits

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• A variety of additional programs and services in support of your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed