Employee Relations Sr. Analyst

Guidehouse•San Antonio, TX

22h

About The Position

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 17,000 professionals in over 50 locations globally. Guidehouse is a Bain Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com. We are looking for an Employee Relations Sr. Analyst to help create a positive, respectful and compliant workplace. This role is ideal for an HR or labor relations professional with hands-on ER experience who enjoys partnering with leaders, supporting employees, and resolving workplace concerns with empathy and sound judgement. The successful candidate will counsel with the Employee Relations Manager to provide advice to the business that supports efficient operations while remaining attentive to employee needs and ensuring compliance with all applicable policies and employment laws. Tact, diplomacy, knowledge, relevant experience, and the ability to multi-task are keys to the success of this role.

Requirements

Bachelor’s Degree and a minimum of 2 years in Employee Relations, HR, or related role.
Excellent written and verbal communications.
Prior experience with end-to-end investigation ownership, including fact-finding, conducting interviews, assessing credibility, preparing clear written summaries and findings, and ensuring alignment with company policy rather than opinion.
Ability to demonstrate capacity to produce clear, objective, and well-structured documentation, exercising sound judgment regarding what information should and should not be documented.
Ability to manage multiple cases while maintaining confidentiality and neutrality.
Proven track record of working independently and utilize resources to achieve key results.
Excellent organizational skills.
Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
Knowledge of HR technologies, including HRIS and/or Case Management Tool
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing.
Ability to prioritize work in a fast-paced environment.

Nice To Haves

Possession of excellent organizational and fact gathering skills
Experience with a non-exempt employee base.
Experience with a multi-site, matrixed organization
Bachelor’s degree in criminal justice, Business, HR, or a related field
Certified Employee Relations Professional (CERP) Certification or HR Certification (PHR/ SHRM-CP).

Responsibilities

Under the direction of the Employee Relations Manager, manage the employee grievance process, from initiation to closure, including communication, documentation, and tracking.
Conduct fair, thorough and objective investigations into employee matters.
Partner with HR COE’s, Employment Attorneys, Ethics & Compliance, etc., on complex or higher risk cases.
Provide guidance and coaching to People Managers on a broad range of employment issues, to include HR policies, employment practices, performance management, corrective action, and documentation.
Maintain accurate case documentation and identify trends or improvement opportunities.
Research company policies and procedures to understand and assess the applicability of such to issues that arise in employee/company interaction.
With assistance from the Employee Relations Manager, provide guidance and interpretation of the policies with People Managers.
Participate in the development and implementation of processes, documents and trainings that help mitigate business risk and proactively support and maintain a positive employment climate.
Assist with case management and administration, data analysis and other areas as necessary.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend