Employee Relations Analyst

ChenMed

5d•Onsite

About The Position

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Employee Relations Analyst provides support in all areas of employee relations programs. The incumbent in this role is responsible for the administration of approved organization-wide employee relations policies and practices. He/She participates in employee relations audits and reviews and makes recommendations to resolve issues. The Employee Relations analyst may take part in grievance procedures and exit interviews. This incumbent closely partners with the Legal COE to mitigate risk to the company.

Requirements

Knowledge of local, state and federal labor laws and regulations
Ability to coach management through conflict resolution, performance management, corrective action, progressive discipline and just cause in employment
Demonstrated knowledge of conflict resolution practices with the ability to handle very difficult or volatile situations / individuals effectively
Demonstrated understanding of employee relations specific concepts and knowledge of employee relations practices and programs
Strong attention to detail and ability to maintain a high degree of accuracy
Thorough knowledge of confidentially requirements regarding personnel, payroll, and other employment matters, with the ability to exercise judgement and discretion in sensitive and/or confidential issues
Ability to prepare concise, persuasive, and grammatically correct written material
Critical thinking, analytical and problem solving skills or ability to conduct analysis and develop innovative, effective solutions and/or recommendations
Ability to prioritize and balance multiple tasks
Solid inclination to research and resolve complex employee issues
Ability to find and accurately document facts and information related to employee performance and conduct
Top-notch organizational skills with the instant ability to re-prioritize and take appropriate action within an ever-changing environment
Demonstrates effective active listening, critical thinking and group facilitation skills
Works independently and identify potentially more effective methods of work operation
Excellent interpersonal skills
Exceptional written and verbal communication skills
Strong problem solving & conflict resolution skills
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook
Able to travel locally, regionally, nationally up to 20% of the time
Fluent in English.
Bachelor’s degree in Human Resources, Business Administration or a closely related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
A minimum of 2 years’ Human Resources, Employment Law or similar legal work experience required; direct Employee Relations experience strongly preferred

Nice To Haves

Bilingual: English/Spanish or English Creole highly desired
Performance Management experience a plus

Responsibilities

Applies and enforces company employment policies.
Facilitates corrective actions and terminations, using conflict resolution training and methods.
Collaborates with HR COEs to assist in settling and resolving HR-related issues.
Advises, coaches and guides managers on basic disciplinary issues including misconduct, policy or practice violations, corrective actions and terminations.
Reviews performance improvement plans (PIPs) and written warnings for accuracy and enforceability.
Creating and maintaining a range of metrics to inform and measure employee relations efforts.
Assists in developing HR policies, processes and procedures.
Develops and maintains tools to help standardize processes and scale the employee relations function.
Creates presentation materials and provides training and workshops on relevant employee relations topics and recent employment law updates.
Provide administrative support to Employee Relations COE.
Prepare reports, documents, and presentations.
Researches, develops and recommends solutions to ensure compliance with all applicable local, state and federal employment-related laws and regulations.
Serves as the point of contact for all Markets to coordinate the collection and submission of documents that support the company’s position on termination decisions.
Coordinates and conducts exit Interviews.
Prepares employee letters including resignation acceptance, response, etc.
Collaborates with the Legal team to reviews Employment Agreements (EAs) to determine appropriate claw back initiatives.
Conducts research on labor laws in various states to ensure compliance as well as, best practices.
Collaborates with managers to ensure consistent application of policies, practices and procedures to deliver HR solutions that positively impact the business.
Oversees compliance with mandatory federal and state job site postings for all markets.
Plans and conducts compliance monitoring reviews, then recommends for remedial action based on findings.
Performs other duties as assigned and modified at manager’s discretion.