Employee Relations Specialist

Seminole Gaming•Tampa, FL

2d•Onsite

About The Position

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!

Requirements

Minimum of 2+ years of dedicated Employee Relations experience.
High School Diploma, GED, or equivalent required.
Must be computer literate.
Proficient knowledge of Microsoft Office, specifically Outlook, Word and Excel is required.
Must be outgoing, with strong communications skills and interpersonal skills.
Must be able to think outside of the box and have strong problem-solving skills, understanding no two situations are exactly alike.
Must be results driven and provide a high quality of work.
Must be able to prioritize workload and multi-task assignments when facing a deadline.
This is a high-pressure environment, which can be stressful for some and viewed as demanding to most.
Team-oriented and must enjoy working with and assisting people.
Able to exercise judgment on an independent basis.
Must be articulate and possess a professional appearance and demeanor.
Punctuality and meeting of deadlines is critical.
Ability to read and understand all Seminole Tribe of Florida policies and procedures.
Must be able to communicate effectively in English, specific to position duties and responsibilities.
Must be able to complete standard Seminole Tribe of Florida forms and reports.

Nice To Haves

Bachelors/Associates Degree in HR or related discipline preferred.
SHRM-SCP or SHRM-CP credential preferred.
Experience in casino and/or hotel environment preferred.

Responsibilities

Under the direction of the Manager of Employee Relations, the Employee Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives.
Provides direction, coaching, and advising to management in interpreting and communicating Seminole Gaming’s Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues.
Must be able to speak confidently to upper management and corporate HR.
Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
Partners with other HR professionals to develop high performance work teams.
Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination.
Conducts termination meetings for supervisor Team Members and below.
Plans and executes a variety of Team Member events.
Act as the Employer Representative for all Unemployment Appeals.
Prepare for and participate in Team Member Board of Reviews.
Assists in the design and coordination of Team Member programs/events designed to improve or maintain morale and engagement.
Assists in the coordination of the philanthropic efforts and events for Team Members.
Maintain a high level of confidentiality.
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
Other assignments as directed.