Workers Compensation Claims Examiner III _ (Temp to Full-time Hire)

TRISTAR RISK MANAGEMENT•Houston, TX

8d•Onsite

About The Position

Under minimal supervision, this position manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines. It requires considerable interaction with clients, claimants (on the phone), and with management, other Claims Examiners, and other TRISTAR staff in the office. Therefore, consistently being at work in the office, in a timely manner, is inherently required of this position.

Requirements

High School Diploma or GED required.
Five (5) or more years related experience; or equivalent combination of education and experience.
Technical knowledge of statutory regulations and medical terminology.
Analytical skills.
Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients and staff.
Ability to interact with persons at all levels in the business environment.
Ability to independently and effectively manage very complex claims.
Texas Workers Compensation License

Nice To Haves

Bachelor’s degree in related field
Proficient in Word and Excel

Responsibilities

Effectively manages a caseload of 110 to 150 workers’ compensation files, including very complex claims.
Initiates and conducts investigation in a timely manner.
Determines compensability of claims and administer benefits, based upon state law and in accordance with established Company guidelines.
Manages medical treatment and medical billing, authorizing as appropriate.
Communicates with claimants, providers and vendors regarding claims issues.
Computes and set reserves within Company guidelines.
Maintains diary system for case review and documents file to reflect the status and work being performed on the file.
Communicates appropriate information promptly to the client to resolve claims efficiently, including any injury trends or other safety related concerns.
Adheres to all Company policies and procedures.
Conducts file reviews independently.
Other duties as assigned.