Workers Compensation Claims Assistant

Sedgwick•San Diego, CA

2d•$20 - $23•Onsite

About The Position

This is an entry-level position for enthusiastic and service-oriented individuals. The role involves providing support to claims staff and performing various office tasks depending on the client program. Sedgwick is a global industry leader known for its excellence and customer service, offering opportunities to deliver innovative customer-facing solutions, leverage a global network of experts, and access professional development opportunities. The company emphasizes flexibility, autonomy, and a comprehensive benefits package. Sedgwick has been recognized as a Great Place to Work® and by Newsweek as one of America's Greatest Workplaces.

Requirements

High school diploma or GED required.
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Excellent oral and written communication
PC literate, including Microsoft Office products
Strong organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Responsibilities

Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.
Performs other duties as assigned.
Supports the organization's quality program(s).