Workers Compensation Claims Adjuster - Midwest

Gallagher•Rolling Meadows, IL

2d•Remote

About The Position

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. This role involves applying claims management experience to analyze claims exposure and litigation, plan the proper course of action, and resolve claims. You will interact extensively with various parties involved in the claim process, provide exceptional customer service to claimants on behalf of clients with empathy, and handle claims consistent with policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. You will also document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Requirements

Minimum 2-3 years of workers compensation adjusting experience handling an indemnity desk plus litigation.
Jurisdictional Experience: Midwest states. May include: IL, WI, MN, MO, IA, MI, IN, NE, KS.
Active Adjusters' licenses: Must be licensed in states that are being handled or reciprocals.
High School Diploma.
Minimum of 3 years related claims experience.
Appropriate licensing and/or certification in all states in which claims are being handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor’s Degree

Responsibilities

Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
Handle claims consistent with clients’ and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
Investigate, evaluate, and resolve workers compensation claims, applying your analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program