Senior Workers Compensation Claims Adjuster - NJ, PA
About The Position
At Gallagher Bassett, we are dedicated to helping people through challenging moments by assisting clients in navigating complexity, supporting recovery, and delivering impactful outcomes. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers who are committed to doing the right thing and doing it well. Whether managing claims, supporting clients, or improving processes, you will play a vital role in helping businesses and individuals move forward with confidence. You will be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work, fostering a sense of belonging to something bigger. This role involves applying claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims. You will interact extensively with various parties in the claim process to ensure effective communication and resolution. Providing exceptional customer service to claimants on behalf of clients, with empathy throughout the claims process, is essential. You will handle claims consistent with clients' and corporate policies, procedures, and standard methodologies, adhering to statutory, regulatory, and ethics requirements. Documenting and communicating claim activity timely and efficiently to support claim file outcomes is also a key responsibility.
Requirements
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Minimum 3-5 years of workers compensation indemnity adjusting experience plus litigation.
- Jurisdictional Experience: New Jersey, Pennsylvania.
Nice To Haves
- Bachelor's Degree
Responsibilities
- Investigate, evaluate, and resolve complex workers compensation claims applying analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
501-1,000 employees
