Senior Workers Compensation Claims Adjuster - NY

Gallagher•Syracuse, NY

3d•Remote

About The Position

At Gallagher Bassett, we are dedicated to helping people through challenging moments by managing claims, supporting recovery, and delivering impactful outcomes. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers who care about doing the right thing. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. We foster a culture that values teamwork, encourages curiosity, and celebrates the impact of your work, creating a sense of purpose and partnership.

Requirements

High School Diploma
Minimum of 5 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Workers compensation lost time/indemnity experience
NY Jurisdictional Experience
Active NY Adjusters' licenses

Nice To Haves

Bachelor's Degree

Responsibilities

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
Investigate, evaluate, and resolve complex workers compensation claims applying analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program