Senior Workers Compensation Claims Adjuster - Midwest
About The Position
At Gallagher Bassett, we are dedicated to helping people through challenging moments by assisting clients in navigating complexity, supporting recovery, and delivering impactful outcomes. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers who are committed to doing the right thing and doing it well. Whether managing claims, supporting clients, or improving processes, you will play a vital role in helping businesses and individuals move forward with confidence. You will be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work, as part of a team that shows up, stands together, and leads with purpose.
Requirements
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Minimum of 3-5+ years of experience adjusting a workers compensation indemnity caseload plus litigation.
- Jurisdictional Experience: IL, MO, WI, MN, IA, MI, IN, NE, KS
- Active Adjusters' licenses: State license or reciprocal
Nice To Haves
- Bachelor's Degree
Responsibilities
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
- Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
501-1,000 employees
