Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Gallagher•West Hartford, CT

21h•Remote

About The Position

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers. This role involves managing claims, supporting clients, and improving processes to help businesses and individuals move forward with confidence. We offer a supportive culture that values teamwork, encourages curiosity, and celebrates the impact of your work. This position is eligible for fully remote work.

Requirements

High School Diploma
Minimum of 5 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled (CT, NH, RI, VT)
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Workers compensation indemnity/lost time claims experience
Experience with jurisdictions: CT, MA, NH, RI, VT
Active Adjusters’ Licenses: CT, NH, RI, VT

Nice To Haves

Bachelor's Degree

Responsibilities

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.