Workers' Compensation Claim Manager
Brown & Brown Insurance•Tacoma, WA
•Onsite
About The Position
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Workers Compensation Claims Manager to join our growing team in Tacoma, WA. The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.
Requirements
- Excellent oral and written communications skills.
- Analytical, detail-oriented, with a commitment to accuracy.
- Must be able to self-check work.
- Good people skills and ability to work well in a team environment.
- Self starter.
- Highly organized and deadline focused.
- Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint.
Nice To Haves
- College degree
- Experience with Washington workers' compensation
- Experience with commercial insurance industry basics
Responsibilities
- Responsible for development and maintenance of primary relationship with clients
- Provide consulting on risk management and cost containment members for customers in the assigned book of business.
- Coordinate and collect contracts and applications as needed for renewal/enrollment of customers.
- Assist with and collaborate with team on return-to-work program implementation for customers.
- Coordinate customer access to safety and loss control resources offered by Brown & Brown.
- Work closely with Claim Managers and WC Analysts regarding customer service needs.
- Prepare client deliverables and support service tasks for a book of business
- Keep abreast of developments in state statutes and their impact on our L&I clients
- Consistently meet all Brown & Brown established quality control procedures and timelines
- Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
- Maintain accurate and timely documentation of communications and insurance documents as required
Benefits
- Medical/Rx
- Dental
- Vision
- Life Insurance
- Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
