Workers Compensation Analyst

Keurig Dr Pepper•Chicago, IL

43d•$62,500 - $82,900•Hybrid

About The Position

Responsible for the effective administration of Company workers’ compensation policies and procedures and ensures compliance with all State and Federal laws as it relates to Workers’ Compensation, FMLA, ADA, and other leave of absence protections following work-related injuries.

Requirements

Bachelor’s degree with a minimum of 3-5 years of experience handling workers’ compensation claims or a Master’s degree with a minimum of 1-3 years of experience handling workers’ compensation claims
Proficient in Microsoft Office / Word / Excel / PowerPoint
Must be able to regularly exercise discretion, handle conflict and be firm when required
Strong attention to detail
Problem-solving skills; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions
Excellent communication and interpersonal skills
Proficient multi-tasking capabilities; able to prioritize multiple competing priorities while remaining compliant with policies and delivering against deadlines

Responsibilities

Oversees the day-to-day administration of the Company Workers’ Compensation Program for multiple states within designated business unit
Partners with business leaders and key stakeholders to identify preventative opportunity areas
Assesses all new claims and immediately engage in those that are serious, questionable, or lost time
Monitors and maintains appropriate contact with all managers and employees on workers’ compensation ensuring timely return to work
Partners with claims adjusters, nurse case managers, EHS, Risk Management, managers, and employees and works with team to develop claims strategy
Recommends procedure, policy, manual and training enhancements based on knowledge, experience, and feedback from stakeholders
Maintains confidentiality of sensitive information
Follows up with all employees, managers, and timekeepers, TPA, and medical offices regarding workers’ compensation appointments, light duty status and any policy or procedure clarifications
Arranges and follows up on physician, physical therapy, and diagnostic testing appointments for employees
Responsible for the effective development, administration, and roll-out of the Company Transitional Duty Program within business unit
Maintains appointment logs and track restricted duty and lost time metrics for cases within designated business unit
Acts as a liaison between the injured team member, claim administrator and the Company to ensure all eligible benefits are provided to the injured team member