Workers' Comp Bill Review Lead

EnlyteUNAVAILABLE, UNAVAILABLE
Remote

About The Position

Responsible for providing strategic leadership in medical bill review operations while serving as a key liaison between clients and internal teams. This role combines technical bill review expertise with relationship management to ensure optimal service delivery and client satisfaction. Responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute contract terms and conditions and to ensure on-time delivery of projects that support the client's business.

Requirements

  • College degree or High school diploma + 2-4 years of industry experience.
  • Worker's compensation or Auto Casualty bill review experience preferred.
  • Ability to present and interpret data to customers.
  • Intermediate skills in Microsoft Office (Word, Excel and PowerPoint).
  • Strong grammar and business writing skills for documentation and customer communication.

Responsibilities

  • Provide strategic leadership in medical bill review operations.
  • Serve as a key liaison between clients and internal teams.
  • Manage client relationships and ensure client satisfaction.
  • Maintain client communication.
  • Identify new business opportunities to grow client relationships.
  • Work with the delivery team to execute contract terms and conditions.
  • Ensure on-time delivery of projects that support the client's business.

Benefits

  • Medical
  • Dental
  • Vision
  • Health Savings Accounts / Flexible Spending Accounts
  • Life and AD&D Insurance
  • 401(k)
  • Tuition Reimbursement
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