Workers Comp Admin Assistant

TMC Transportation

4d•Onsite

About The Position

TMC Transportation is hiring a full-time Workers’ Compensation Administrative Assistant to provide administrative support to its Workers’ Compensation department. The position is based at the company’s office in Des Moines, Iowa. The regular schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.; during the first two to four weeks of training, the schedule is 8:00 a.m. to 4:30 p.m. The assistant enters new claims into the claims management system; processes mail; prepares and sends letters, reports, and forms; and handles calls to exchange information with employees. The role also involves arranging medical appointments and following up with employees, processing workers’ compensation pay, medical bills, and payments, communicating with medical billing offices and vendors, coordinating light-duty assignments, and preparing state EDI reports. Other duties may be assigned to support the Workers’ Compensation department. TMC Transportation describes itself as the nation’s largest employee-owned, open deck transportation company. Founded in 1972 and headquartered in Des Moines, Iowa, it provides transportation services and supply-chain management solutions throughout the 48 contiguous states. The company states that it is an equal opportunity employer committed to diversity and inclusion.

Requirements

High school diploma.
1–2 years of relevant work experience.
Strong knowledge of Microsoft Office products.
Ability to function in a fast-paced environment and tolerate stress.
Ability to work independently and as part of a team.
Ability to plan and organize, attention to detail, and problem-solving skills.
Excellent written and oral communication skills.

Nice To Haves

Experience working with HIPAA-protected information.
Experience in workers’ compensation, Federal Motor Carrier Safety Administration medical guidelines, or medical billing.

Responsibilities

Enter new claims into the claims management system.
Process mail by filing, faxing, and/or photocopying.
Prepare, create, and/or send letters, reports, and forms.
Initiate and receive telephone calls to obtain, provide, and relay information to employees.
Set up medical appointments, track them, and follow up with employees.
Process workers’ compensation pay, medical bills, and payments.
Communicate with medical billing offices and vendors.
Assist in coordinating light-duty assignments for employees.
Prepare state EDI reports.
Perform other duties as assigned and needed to assist Workers’ Compensation department team members.