Worker's Compensation Specialist - Englewood, CO
About The Position
Make a difference by providing great care and love for our treasured residents. At MorningStar Senior Living, we talk a lot about culture. In fact, we are rather obsessed about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. The Workers' Compensation Specialist is responsible for the administration, coordination, and support of MorningStar Senior Living's workers' compensation program across all locations. This position serves as a liaison between injured team members, community leadership, medical providers, insurance carriers, third-party administrators, and internal stakeholders to ensure prevention, timely claim reporting, effective case management, regulatory compliance, positive return-to-work outcomes and overall, Workers’ Compensation and safety management.
Requirements
- Minimum of two (2) years of experience in workers' compensation, risk management, human resources, employee health, insurance claims administration, or a related role.
- Working knowledge of workers' compensation claim processes and return-to-work programs.
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage sensitive and confidential information.
- Willingness to travel to community locations as needed.
Nice To Haves
- Continuing education beyond high school diploma highly
Responsibilities
- Serve as the primary point of contact for workers' compensation inquiries from community and team members and partners.
- Partner with community locations, broker partner(s), insurance carrier and other partners to ensure each claim is reviewed, reported properly, and followed upon as deemed.
- Educate managers and all team members on injury reporting protocols and return-to-work practices.
- Review incident reports and documentation for completeness, accuracy, and applied learnings.
- Monitor active claims and track claim progress through resolution.
- Assist in coordinating investigations related to workplace injuries and accidents.
- Coordinate transitional duty and return-to-work programs for injured team members.
- Work collaboratively with community leaders to identify modified-duty opportunities when appropriate.
- Track work restrictions and ensure compliance with physician recommendations.
- Monitor employee return-to-work status and communicate updates to management.
- Coordinate workers' compensation matters with leave administration processes, including FMLA, ADA accommodations, and state leave requirements as applicable.
- Monitor claim activity to identify trends, high-risk cases, and opportunities for intervention.
- Assist with claim reviews and carrier meetings.
- Support efforts to reduce workers' compensation costs through proactive claim management and follow-up.
- Prepare reports related to claims activity, injury trends, and program metrics.
- Assist leadership with reserve reviews and claim status updates when requested.
- Assist with policy development and process improvement efforts.
- Ensure compliance with federal, state, and local workers' compensation regulations across multiple jurisdictions.
- Maintain OSHA-related injury records and all applicable state reporting requirements.
- Identify trends of injuries within communities and/or regions and/or the company so an applicable action plan can be put in place to rectify the negative trend.
- Provide resources, training and accountability for onsite safety protocols. Including training for and managing monthly safety meetings, safety inspections, and overall guidance to community leadership regarding best practices for a safe work environment.
- Audit completion of safety meetings and other activities within the communities.
- Promote a culture of workplace safety and injury prevention.
Benefits
- Health Insurance offerings such as medical, dental, and vision insurance
- Other Insurance offerings such as life, disability, accident, and critical illness insurance
- 401k plan with matching
- HSA options
- Employee assistance programs
- Paid sick, vacation and birthday!
- Career development programs and opportunity for advancement
- Charitable and philanthropic opportunities
- Tuition Reimbursement
- Free shift meal
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
