Worker's Compensation Product Director

The Hartford•Hartford, CT

1d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Do you have a passion for leaving things better than you found them? Are you innovative and find gratification in seeing your strategies come to life? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. Reporting to the Assistant Vice President, Small Commercial Workers Comp, the Product Director will have accountability for driving key strategic items for the $2.2B line of business. The role will require the ability to work independently, think critically, and facilitate between the business unit and other functions across the organization as well as work with external customers. The ideal candidate will develop detailed knowledge about the Workers Compensation product inclusive of rating, pricing, underwriting and premium audit. This individual will also have a strong knowledge of line of business operational procedures, underwriting strategies, and filed rate management. The candidate will drive a variety of strategies to sustain long-term profitable growth for the line, across core focus areas: including classification, exposure / premium audit, distribution dynamics, & the WC line’s rating / pricing architecture. This role will be responsible for working with an extended team of business partners consisting of the Transformation Office, Premium Audit, Data Science, Underwriting, State Product Management, Actuarial and Middle & Large segment partners and other areas that support the business to monitor market dynamics, understand our customers better, and lead efforts to make changes to business offerings and processes.

Requirements

7+ years of relevant industry experience, specifically in property casualty Product Management, Actuarial, Data Science, Premium Audit or other directly relevant experience.
Strong analytical skills essential.
Ability to leverage data and understand insurance processes to drive solutions
Working knowledge of the Workers Comp line of business.
Strong decision-making orientation.
Ability to make timely, well-reasoned business decisions that balance the needs of constituents across the Small Business organization.
Desire to solve problems.
Ability to work across functions to drive solutions that leverage data/analytics to improve on technical processes, or innovate toward product solutions
Strong strategic thinking capability; demonstrated ability to anticipate emerging opportunities/problems and ability to partner with multiple teams to execute solutions.
Strong leadership skills; must be able to effectively lead cross-functional teams in a matrixed environment.
Demonstrated ability to influence organization to drive business plans and achieve results, including an ability to work with cross functional teams to solve problems.

Responsibilities

Develop detailed book profile understandings along a variety of attributes (e.g. state, industry, policy size, etc.)
Develop strong working relationship with transformation, actuarial, data science, underwriting, and premium audit partners to identify areas of opportunity to maximize profit and growth including new product ideas, markets, and target customers.
Develop detailed understanding of items impacting Workers Comp exposure management, including audit, classification, renewal ITV, and endorsement transactions
Develop a comprehensive understanding of how Small Business provides top tier ease-of-doing-business solutions for our Workers Comp customers, driving strategies to increase market share and policyholder retention.
Develop a fluent Workers Comp rating/pricing subject matter expertise, partnering with cross functional areas to drive solutions that support our strategic roadmap.
Influence the organization to make necessary changes to achieve business plan objectives.
Develop an in-depth knowledge of key competitors maintaining a broad base of industry knowledge and current economic and business trends.
Leverage Small Business Analytics Office assets to monitor key initiatives
Reports out to senior management as required.