Workday Talent Lead Consultant

KainosIndianapolis, ON
Hybrid

About The Position

As a Workday Talent Lead Consultant in Kainos, you’ll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them.

Requirements

  • Strong understanding of Workday Talent and Learning.
  • Strong understanding of Workday HCM Product and the interdependencies between HCM, Learning, and Talent.
  • Strong knowledge of various Business Processes such as Start Performance Review, Complete Manager Evaluation for Performance Review, Launch Calibration, Enroll in Content, Drop Enrollment, etc.
  • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
  • Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
  • Sound ability to formally present to senior Client audiences.
  • Strong commercial awareness and full understanding of project and business dynamics.
  • Broad business and technology understanding and a good awareness of industry trends in either Human Resource management, Learning Management Systems, Financials or Enterprise Resource Planning or Payroll.
  • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials.
  • Ability to widen and maintain a network of external contacts.
  • Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers.
  • Able to lead a functional workstream on a prime implementation throughout the full project lifecycle.
  • Able to become an acknowledged subject matter expert e.g. Workday Product Lead.
  • Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants.
  • Willing and able to support the sales process including the production of estimates for the delivery of work packages.
  • Able to implement improvements in tools and/or processes to help the practice.
  • Commercial understanding of utilization within a services organization and the importance of these targets.
  • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).

Nice To Haves

  • Workday HCM, and Talent Certification
  • Professional qualifications in your area of expertise
  • Experience in post deployment services

Responsibilities

  • Implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project workstream.
  • Build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable.
  • Provide excellent guidance to customers, understanding their business and requirements.
  • Support more junior members of the team and share your knowledge with them.
  • Lead a functional workstream on a prime implementation throughout the full project lifecycle.
  • Become an acknowledged subject matter expert e.g. Workday Product Lead.
  • Act as a role model within the capability and mentor and/or line manage more junior consultants.
  • Support the sales process including the production of estimates for the delivery of work packages.
  • Implement improvements in tools and/or processes to help the practice.
  • Manage customer expectations, knowing when to push back, when to escalate, and when to go above and beyond to satisfy a customer.
  • Formally present to senior Client audiences.
  • Work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials.
  • Widen and maintain a network of external contacts.
  • Present, lead workshops, and demonstrate and explain complex functionality or solutions to customers.
  • Understand utilization within a services organization and the importance of these targets.
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