Workday Systems Analyst 2 - Seattle, WA (Hybrid)

Nordstrom•Seattle, WA

23h•Hybrid

About The Position

Nordstrom’s HR Operation Systems team, part of HR Ops & Analytics, is dedicated to maintaining and enhancing critical HR technologies to streamline processes and support business success and improve the employee experience. As a Systems Analyst 2, you will play a vital role in managing and improving HR systems, ensuring seamless functionality and data accuracy. Reporting to the Manager HRIS, you will collaborate with HR, IT, and business stakeholders to drive system enhancements, troubleshoot technical issues, and provide hands-on support for platforms such as Workday, ServiceNow HRSD, and Paradox. This role requires a strong analytical mindset and technical expertise to streamline HR processes, maintain data integrity, and optimize system configurations.

Requirements

2+ years of experience in HRIS, systems analysis, or related fields.
Strong working knowledge of Workday, including configuration and administration.
Familiarity with ServiceNow HRSD, Paradox, or similar HR technologies.
Hands-on experience utilizing JIRA, Confluence, Microsoft Suite, and related business tools.
Strong problem-solving and analytical skills with attention to detail.
Effective communication skills to support technical and non-technical audiences.
Ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

Support system updates, testing, and troubleshooting to maintain operational stability.
Configure and maintain Workday modules, including Core HCM, Compensation, Benefits, Absence, and Time Tracking.
Conduct audits and validations to ensure data integrity and compliance.
Assist in mass data uploads and foundational data maintenance.
Optimize ServiceNow HRSD workflows for streamlined case management, including technical Incident management.
Monitor case resolution metrics, escalating issues as needed for timely resolution.
Enhance Paradox for recruiting and employee engagement functions.
Translate business requirements into technical solutions and assist with project execution.