Workday System Analyst

Hays Electrical Services • Houston, TX

1d • Onsite

About The Position

Hays Electrical Services is seeking a Workday System Analyst to support both the implementation and ongoing optimization of our Workday HCM platform. Reporting to the Workday System Administrator, this role starts by supporting the active implementation — assisting with testing, data validation, documentation, and end-user readiness — and then transitions into the continuous improvement phase that follows go-live: identifying process gaps, resolving day-to-day system issues, building and refining reports, supporting release testing, and helping HR, Payroll, and business stakeholders get more value out of the system over time. This is a strong fit for someone who wants to build deep Workday functional expertise across a full system lifecycle, working closely with a senior administrator on a platform that will evolve well beyond its initial launch.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent combination of education and experience.
• 2 years of experience supporting Workday platform including support, reporting, testing, or configuration exposure.
• Prior participation in a system implementation, upgrade, or optimization project is a plus; candidates without implementation experience should demonstrate strong aptitude for structured testing and documentation work.
• Working knowledge of Workday HCM Core navigation, business process framework, and basic security concepts.
• Experience building reports in Workday (Advanced Reports, Matrix Reports; Composite Reports and calculated fields a plus).
• Familiarity with Workday business process configuration (approval chains, condition rules) sufficient to assist with configuration under guidance and to identify and describe issues.
• Comfortable supporting test script development and execution (unit, SIT, UAT) and documenting defects clearly

Nice To Haves

• Experience in an HR, Payroll, or HR Operations function is a plus.
• Workday Pro Certification (or in-progress certification) in HCM Core or a functional module.
• Exposure to Workday Studio, XML, or SQL.

Responsibilities

• Assist the Workday System Administrator and implementation partner with configuration tasks under direction, including entering business process steps, condition rules, and organizational data
• Support data conversion activities: reviewing legacy data extracts, assisting with data mapping, and helping reconcile converted data against source systems
• Build and execute test scripts for unit testing, system integration testing (SIT), and user acceptance testing (UAT); log defects and track them through resolution
• Help prepare and validate parallel payroll and benefits testing materials
• Support cutover and go-live readiness activities, including checklist tracking and coordination across HR, Payroll, and IT
• Help develop end-user training materials, job aids, and FAQs ahead of go-live, and assist in delivering training sessions
• Provide hyper care support immediately following go-live, triaging incoming issues and routing or resolving them as appropriate
• Partner with the Workday System Administrator and HR/business stakeholders to identify opportunities to streamline business processes, reduce manual workarounds, and improve data accuracy
• Analyze existing business process configurations (approval chains, condition rules, notifications) and recommend refinements to reduce cycle time and errors
• Document current-state processes and pain points; translate stakeholder requests into clear, actionable configuration or reporting requirements
• Assist in evaluating new Workday functionality (newly released features, additional modules) for potential adoption, including basic cost/benefit and impact analysis
• Maintain a backlog of enhancement requests, prioritize with the System Administrator, and track progress through resolution
• Build, maintain, and troubleshoot custom reports (Advanced, Matrix, Composite) and calculated fields to meet recurring and ad hoc HR, Payroll, and business reporting needs
• Monitor scheduled reports and integrations for errors or anomalies; perform first-level troubleshooting before escalating to the System Administrator
• Conduct regular data quality audits (e.g., missing data, duplicate records, business process bottlenecks) and recommend corrective action
• Support HR metrics and analytics needs, including turnover, headcount, compensation, and compliance reporting
• Support semi-annual Workday release testing: review release notes for relevant changes, build test scripts, execute regression testing, and document results
• Participate in sandbox/preview testing of new configuration, integrations, or enhancements before production deployment
• Assist with user acceptance testing (UAT) coordination for enhancement projects, including scheduling, tracking participation, and consolidating feedback
• Serve as a first point of contact for Tier 1/2 Workday support tickets from HR, managers, and employees; triage and resolve routine issues, escalating complex configuration issues to the System Administrator
• Maintain and update end-user job aids, FAQs, and training materials as processes change
• Deliver informal training or refresher sessions to HR staff and managers on system functionality and process changes
• Track recurring ticket themes to identify systemic issues or additional training needs
• Maintain accurate documentation of business process configuration, report inventories, and enhancement history
• Support adherence to data governance and security standards established by the System Administrator
• Assist with periodic security and access reviews (e.g., verifying role assignments align with job function)

Benefits

• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• Generous paid time off and company holidays
• Opportunities for professional growth and development in a supportive, fast-paced environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree