Workday System Analyst

Hays Electrical Services•Houston, TX

About The Position

Hays Electrical Services is seeking a Workday System Analyst to support implementation and ongoing optimization of its Workday HCM platform. Reporting to the Workday System Administrator, the role initially supports implementation through testing, data validation, documentation, and end-user readiness, then transitions to continuous improvement after go-live. The analyst identifies process gaps, resolves routine system issues, builds and refines reports, supports release testing, and helps HR, Payroll, and business stakeholders get more value from Workday. The role works closely with a senior administrator across the platform’s full system lifecycle. The position supports configuration under direction, data conversion, testing, payroll and benefits validation, cutover and go-live readiness, training, and post-launch hypercare. Ongoing duties include process and reporting improvements, data quality audits, release and enhancement testing, Tier 1/2 support, documentation, and support for data governance and security practices.

Requirements

Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field, or an equivalent combination of education and experience.
At least 2 years of experience supporting the Workday platform, including support, reporting, testing, or configuration exposure.
Working knowledge of Workday HCM Core navigation, the business process framework, and basic security concepts.
Experience building Workday reports, including Advanced Reports and Matrix Reports; Composite Reports and calculated fields are also noted.
Familiarity with Workday business process configuration, including approval chains and condition rules, sufficient to assist under guidance and identify and describe issues.
Comfort developing and executing unit, SIT, and UAT test scripts and documenting defects clearly.

Nice To Haves

Prior participation in a system implementation, upgrade, or optimization project; candidates without this experience should demonstrate aptitude for structured testing and documentation.
Experience in an HR, Payroll, or HR Operations function.
Workday Pro Certification, or certification in progress, in HCM Core or a functional module.
Exposure to Workday Studio, XML, or SQL.

Responsibilities

Assist the Workday System Administrator and implementation partner with configuration tasks under direction, including business process steps, condition rules, and organizational data.
Support data conversion by reviewing legacy data extracts, assisting with data mapping, and reconciling converted data against source systems.
Build and execute unit, system integration testing (SIT), and user acceptance testing (UAT) scripts; log defects and track them through resolution.
Help prepare and validate parallel payroll and benefits testing materials.
Support cutover and go-live readiness activities, including checklist tracking and coordination across HR, Payroll, and IT.
Develop end-user training materials, job aids, and FAQs, and assist with delivering training sessions.
Provide hypercare support following go-live by triaging incoming issues and routing or resolving them appropriately.
Identify opportunities to streamline business processes, reduce manual workarounds, and improve data accuracy with the System Administrator and stakeholders.
Analyze business process configurations, including approval chains, condition rules, and notifications, and recommend refinements to reduce cycle time and errors.
Document current-state processes and pain points, and translate stakeholder requests into actionable configuration or reporting requirements.
Assist in evaluating new Workday functionality and modules for potential adoption, including basic cost/benefit and impact analysis.
Maintain an enhancement-request backlog, prioritize requests with the System Administrator, and track them through resolution.
Build, maintain, and troubleshoot Advanced, Matrix, and Composite custom reports and calculated fields for HR, Payroll, and business reporting.
Monitor scheduled reports and integrations for errors or anomalies and perform first-level troubleshooting before escalating.
Conduct regular data quality audits and recommend corrective action.
Support HR metrics and analytics, including turnover, headcount, compensation, and compliance reporting.
Support semi-annual Workday release testing by reviewing relevant release notes, building test scripts, executing regression testing, and documenting results.
Participate in sandbox and preview testing of new configuration, integrations, or enhancements before production deployment.
Assist with UAT coordination for enhancement projects, including scheduling, tracking participation, and consolidating feedback.
Serve as a first point of contact for Tier 1/2 Workday support tickets from HR, managers, and employees; resolve routine issues and escalate complex configuration issues.
Maintain and update end-user job aids, FAQs, and training materials as processes change; deliver informal training or refresher sessions to HR staff and managers.
Track recurring ticket themes to identify systemic issues or additional training needs.
Maintain documentation of business process configuration, report inventories, and enhancement history.
Support adherence to data governance and security standards established by the System Administrator.
Assist with periodic security and access reviews, including verifying that role assignments align with job functions.