Workday Senior Engineer
About The Position
The Senior Engineer, Workday Platform is responsible for governance, configuration, support, enhancement, stability, and strategic administration of MissionSquare’s Workday platform, including Workday HCM, Payroll, Financials, Procurement, and Adaptive Planning. The role coordinates and oversees configuration completed by module experts and partners with HR, Payroll, Finance, Accounting, Procurement, Technology, and external service providers to align changes across the platform, enable business processes through technology solutions, and identify and address downstream impacts. The position serves as the primary technical owner of the Workday platform, manages relationships with Workday and third-party support providers, and governs enhancement intake and change control. It leads platform roadmap development, biannual release and upgrade planning, and Workday enhancement initiatives from requirements through deployment and post-implementation support. The role also evaluates new Workday and Adaptive Planning functionality and supports effective controls, reporting, platform stability, and user experience.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business, Human Resources, Finance, or a related field, or an equivalent combination of education and relevant experience.
- 7 to 10 years of progressive experience supporting, administering, configuring, and governing enterprise SaaS applications, including substantial Workday experience across multiple functional areas.
- Experience with SaaS application governance, configuration, release management, change control, enhancement intake, and cross-functional impact assessment.
- Experience troubleshooting technical, security, integration, configuration, and functional issues across the Workday platform.
- Workday administration, configuration, and governance across HCM, Payroll, Financials, Procurement, Adaptive Planning, Security, Reporting, and Integrations.
- Experience with business process analysis, requirements translation, solution design, testing/UAT coordination, deployment validation, and stakeholder communication.
- Strong understanding of finance, accounting, payroll, HR, procurement, planning, and reporting processes, including cross-functional dependencies across Workday.
- Knowledge of access controls, role/security governance, Workday configuration standards, SOC/CUEC coordination, audit evidence support, and compliance-related controls.
- Ability to communicate effectively with Workday module experts, integration developers, project managers, security engineers, business stakeholders, external service providers, and senior management.
- Experience evaluating and coordinating configuration changes across multiple Workday modules to ensure consistency, alignment, and minimal downstream impact.
- Experience leading Workday releases, upgrades, regression testing, deployment readiness activities, and change governance processes.
- Ability to assess business and technical impacts of proposed configuration changes, including security, integrations, reporting, payroll, and financial dependencies.
- Ability to establish and maintain Workday governance standards, documentation, and platform best practices.
Responsibilities
- Serve as the primary technical owner for Workday HCM, Payroll, Financials, Procurement, and Adaptive Planning, ensuring consistent configuration, platform effectiveness, stability, and business alignment.
- Partner with HR, Payroll, Finance, Accounting, Procurement, and Technology leaders to understand priorities and translate requirements into scalable system solutions.
- Act as the primary liaison among business stakeholders, software vendors, managed service providers, and Technology teams.
- Manage Workday and third-party support provider relationships, including service delivery oversight, issue escalation, performance management, and periodic service reviews.
- Oversee application support and ensure internal and external support resources meet service-level commitments.
- Coordinate and govern intake, evaluation, prioritization, and approval of enhancement requests across HR, Payroll, Finance, Accounting, Procurement, and Planning, ensuring cross-module alignment.
- Lead the Workday change control process, assessing business and technical impacts, cross-module dependencies, security and integration implications, prioritization, resource allocation, testing, scheduling, deployment, and post-deployment validation.
- Develop and maintain the Workday platform roadmap and configuration standards aligned with business objectives, technology strategies, and vendor product direction.
- Lead planning and execution of Workday biannual releases and other platform upgrades, including cross-module impact assessments, regression testing coordination, stakeholder communications, training, deployment readiness, and post-deployment validation.
- Evaluate new Workday and Adaptive Planning functionality and recommend adoption opportunities that improve processes, controls, reporting, platform stability, and user experience.
- Manage and deliver Workday enhancement initiatives and projects, including scope definition, requirements gathering, solution design, configuration, review of module experts’ configuration, resource planning, budget management, testing, deployment, and post-implementation support.
- Perform other duties as assigned.
Benefits
- Competitive total rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions.
- Flexible and hybrid work schedules to support work-life balance.
- Tuition reimbursement to support continued education.
- Professional and career development opportunities, including courses and certifications.
- Comprehensive wellness programs promoting physical, mental, and emotional health.
- Volunteerism initiatives to encourage community engagement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
