Workday Product Owner

Rocket Companies • Detroit, MI

1d • Onsite

About The Position

The Workday Product Owner will play a key role in the implementation and ongoing evolution of Workday, partnering closely with People Strategy, Talent, and IT stakeholders to gather requirements, configure solutions within delivered Workday functionality, support end users, and manage ongoing system updates. Following implementation, the role will support ongoing HR operations, Learning Management System (LMS) administration, and broader enterprise application initiatives. This role will provide Tier 2 application support, assist with testing and deployments, maintain documentation and training materials, and escalate issues to vendors and implementation partners as needed consistent with Bedrock's application support model. This is an ideal opportunity for someone with hands-on HRIS or Workday experience who wants to serve as a functional owner of the platform while partnering with business stakeholders to improve processes and adoption.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent practical experience.
• 3+ years of hands-on experience supporting HR processes, including onboarding, compliance, employee lifecycle administration, talent, or learning programs.
• Hands-on experience supporting or administering Workday, including configuration support, business process management, testing, release management, end-user support, process improvement, or transformation initiatives.
• Experience gathering, analyzing, and documenting business requirements and translating them into system solutions and process improvements.
• Experience supporting system implementations, upgrades, testing activities, and change management initiatives.
• Experience administering or supporting Learning Management Systems (Lattice, Absorb, or similar platforms) preferred.
• Exposure to Salesforce, Yardi, or other enterprise business applications preferred.
• Familiarity working with vendors and implementation partners on system upgrades, issue resolution, and ongoing enhancements.
• Industry experience in commercial real estate is preferred, particularly within development, construction, leasing, or property management environments.
• Knowledge of cloud-based platforms and SaaS applications.
• Communication: Effectively communicates information clearly and professionally, adapts messaging to the audience, and builds positive working relationships with residents, guests, and team members.
• Planning & Organization: Manages time and priorities effectively, adapts to changing needs, and executes tasks with attention to detail and accuracy.
• Problem Solving: Identifies and addresses routine issues using sound judgment, collaborates with others as needed, and escalates more complex situations appropriately.
• Culture & Ethics: Demonstrates integrity, professionalism, and respect in all interactions, contributing to a positive and inclusive environment aligned with organizational values.
• Technical Skills: Demonstrates the skills and knowledge needed to perform role responsibilities effectively and collaborates with others to support team and organizational goals.
• Leadership & Accountability: Demonstrates accountability by setting and meeting expectations, taking ownership of responsibilities, building positive relationships, modeling organizational values, and adapting effectively to change.

Nice To Haves

• Experience administering or supporting Learning Management Systems (Lattice, Absorb, or similar platforms)
• Exposure to Salesforce, Yardi, or other enterprise business applications
• Industry experience in commercial real estate is preferred, particularly within development, construction, leasing, or property management environments.

Responsibilities

• Support Workday implementation activities including requirement gathering, process design, testing, and go-live readiness
• Partner with People Strategy stakeholders to ensure business needs are accurately represented in system design
• Participate in release readiness, including regression testing and change communication
• Support and improve core People Strategy processes (onboarding, compliance, employee lifecycle, etc.)
• Gather, analyze, and document business requirements and translate them into Workday configuration recommendations and system solutions.
• Support and administer LMS (Absorb) including course/catalog set up, enrollments, and reporting
• Partner with HR/Talent to support learning programs and maintain data consistency
• Collaborate with teams supporting Salesforce, SharePoint, and Yardi to improve cross-functional workflows
• Develop familiarity with CRE processes and related systems over time
• Provide support for Workday and related systems, including troubleshooting, documentation, and escalation to vendors as needed
• Support user access, security roles, and configuration aligned to business needs
• Maintain documentation, training materials, and knowledge base content
• Configure and administer LMS - Absorb, including course/catalog setup, enrollments, learning campaigns, prerequisites, equivalencies, certifications, and completion tracking.
• Create and maintain how-to guides, configuration references, process documentation, and end-user training materials in shared knowledge bases.
• Identify opportunities for process improvement and system optimization and partner with stakeholders to implement enhancements.
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level