Workday Procurement Application Engineer
About The Position
UW Information Technology has an outstanding opportunity for a Workday Procurement Application Engineer to join their team. Reporting to a Technology Manager in Data and Applications, the Workday Procurement Application Engineer will support Tier 3 Application Management functions in Workday Finance, a cloud-based finance software system. More specific responsibilities will include coordinating with other Workday Finance Application Management team members to analyze/troubleshoot complex system issues, supporting the configuration and implementation changes to the Workday application, participating in testing/validation of functionality changes, documenting and communicating changes, and collaborating with reporting and integration teams. In performing these duties, the incumbent will analyze business problems and processes to identify functional and non-functional solutions supporting the needs of the University. This is a full time hybrid position expected to be onsite in the U-District location a minimum of two days per week.
Requirements
- Bachelor’s Degree in computer science, information science, or a related field or experience.
- Minimum three years of experience in the following:
- Experience with SaaS products such as Workday Finance.
- Experience working with enterprise Finance systems and the configuration and maintenance thereof, including working specifically with the Workday Finance (or similar) Procurment, Supply Chain, Accounts Payable, or Supplier Contracts modules.
- Experience analyzing Finance business processes and documenting requirements.
- Experience supporting system testing and/or data validation activities, including developing and maintaining manual and automated test scripts.
- Experience with reporting, data, and security in a SaaS environment.
- Demonstrated ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service frame.
- Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences.
- Experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes.
- Experience providing production support of mission critical systems.
- Demonstrated written/oral communication, technical documentation, user liaising, and personal interaction abilities.
Nice To Haves
- Experience performing configuration working in an Agile environment such as Scrum or Kanban.
- Experience playing an individual contributor role within a shared services environment.
- Working experience executing relevant business processes at the University of Washington or in a comparable higher education environment.
- Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tool.
Responsibilities
- Workday Configuration (40%) Leverage knowledge across the spectrum of Workday business process and technical inter-dependencies, utilizing understanding of foundational design concepts, data conventions and workflow dependencies
- Operational Support (40%) Coordinate closely with business owners, tier 2, and other tier 3 resources across the Workday Finance spectrum to troubleshoot Workday Finance system issues, identify resolutions and communicate results
- Knowledge Management, Training & Communication (20%) Maintain productive relationships with designated stakeholders to understand Finance domain policies, procedures and established standards
Benefits
- Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
