Workday Payroll Administrator

Bell Partners Inc•Greensboro, NC

15h•Onsite

About The Position

The Workday Payroll Administrator is responsible for the accurate, timely, and compliant execution of payroll operations in a fast-paced, high-volume, multi-state environment. This role delivers exceptional customer service to employees, agency partners, and internal stakeholders while ensuring operational excellence. Working within established procedures, this position plays a critical role in payroll processing, auditing, reporting, system enhancements, and process improvements. The Payroll Administrator serves as a key subject matter resource and collaborates cross-functionally with HR, Accounting, HRIS, and Payroll leadership to support a seamless payroll experience and drive continuous improvement.

Requirements

Proficient Excel skills with V/X Lookups
Experience processing same-day termination payments in regulated states
Experience with SOX controls, payroll audits, and compliance requirements
Experience administering garnishments and tax jurisdictions
Strong knowledge of payroll laws, regulations, and best practices
Excellent analytical, organizational, and problem-solving skills
Strong attention to detail with the ability to maintain accuracy in a high-volume environment
Effective time management skills with the ability to prioritize and meet deadlines
Excellent written & verbal communication skills; ability to explain complex payroll concepts clearly
Strong customer service mindset with a proactive, solutions-oriented approach
Ability to handle confidential information with discretion
Ability to work both independently and collaboratively in a team environment
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams)
2+ years of payroll administration experience in a multi-state organization for 1000+ employees
1+ years of Workday Payroll and Time Tracking experience

Nice To Haves

Experience with ServiceNow or similar case management tools
Experience with OneSourceVirtual (OSV)
Advanced Excel skills (e.g. Pivot Tables, Macros)
Certified Payroll Professional (CPP) designation or progress toward certification

Responsibilities

Review and analyze timecard data, perform audits, and assist with corrections
Process payroll transactions accurately and timely across multiple states and entities
Prepare, load, and validate EIB (Enterprise Interface Builder) data within Workday
Execute bi-weekly payroll processing for 2,000+ employees, ensuring full cycle completion
Perform payroll audits, identify discrepancies, and conduct reconciliation and corrections
Process same-day termination payments in compliance with state-specific requirements
Submit garnishment orders timely to third-party vendors
Manage tax setup and closure of jurisdictions, including reciprocity requirements
Process wage and general ledger (GL) allocations; support related inquiries
Administer taxable fringe benefit reporting with a strong understanding of tax impacts
Support payroll system testing, implementations, and enhancement initiatives
Identify and implement opportunities to improve payroll processes and controls
Respond to payroll-related inquiries via ServiceNow and other communication channels
Deliver clear, professional guidance related to payroll calculations, taxes and deductions
Partner with HR, Finance, HRIS and Payroll leadership to resolve issues efficiently
Maintain accurate documentation of employee interactions and case resolutions
Promote a high level of customer satisfaction through proactive and solution-oriented support
Ensure compliance with SOX (Sarbanes-Oxley) controls, including validations, audits, and documentation retention
Analyze and resolve payroll data integrity issues; recommend and implement solutions
Support internal and external payroll audits and compliance reviews
Generate payroll and accounting reports; assist with GL variance analysis and research
Ensure compliance with federal, state, and local payroll regulations
Support quarter-end and year-end activities, including reporting and W-2 processing
Contribute to process improvement initiatives and operational efficiency efforts
Maintain and update payroll documentation, procedures, and reporting enhancements
Maintain accurate payroll records in accordance with company policies and regulatory requirements
Additional duties as assigned