Workday Manager

Child Care Resource Center • Los Angeles, CA

1d • Hybrid

About The Position

Work where your work matters. Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! General Summary: Under general supervision, the Workday Manager serves as the enterprise system owner and provides strategic oversight, configuration governance, and architectural direction for the organization’s Workday Human Capital Management (HCM), Workday Financial Management (FDM) and any other functional domains across Workday platform. The role leads the Workday Specialists for Finance and P&C and oversees system administration, optimization, strategy, maintenance, governance, and architecture to ensure stable operations, data integrity, security and effective business processes across both domains. The Workday Manager supports core HCM and FDM modules, including organizational structures, business process frameworks, security roles, reporting, and integrations. The Workday Manager works closely with P&C, Finance, IT, and business stakeholders, including Workday and AMS providers. This role oversees system enhancements, testing strategy, complex troubleshooting, ongoing optimization of Workday functionality and user experience.

Requirements

• Minimum Required Education: Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited college.
• Experience: Minimum of 6 years of progressive enterprise-level Workday experience, including platform administration, governance, and cross-functional oversight.
• Minimum 3 years in supervisor or lead role experience leading a team or project.
• Demonstrated advanced expertise in Workday Financials, with strong understanding of integration points across the broader Workday ecosystem.
• Proficiency in data modeling and data architecture concepts, including entity relationships, transformation logic, and ETL processes, with the ability to design and validate complex data structures within Workday and across integrated systems.
• Experience leading complex work day implementations, enhancements or system wide initiatives.
• Experience working in a consulting environment and/or internal Workday support team.
• Technical Requirements: Demonstrated expertise in overseeing Workday configuration, security frameworks, integrations and business process governance across functional areas.
• Understanding of Workday HR & Financials architecture, reporting capabilities and integrations.
• Experience guiding report strategy, Dashboards and analytics frameworks.
• Oversight of integrations, including EIB and system interface governance.
• Working knowledge of data structures and system architecture.
• Ability to evaluate and align business and technical requirements at an enterprise level.
• Experience working with 3rd party providers such as AMS providers and Workday to resolve issues, understand enhancements and maximize the ERP software to it’s fullest.
• Required Certifications: Workday Financials Core Certification
• Additional module certifications (e.g., Procurement, Expenses, Grants)
• Behavioral: Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
• Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking.
• Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
• Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
• Show ability to have flexibility, maturity of judgment, and ability to work collegially.
• Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
• Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
• Adherence to technological security in accordance with Agency policy and legal requirements.

Nice To Haves

• All minimum requirements above met, plus:
• Experience: Workday Studio, REST/SOAP APIs, PECI/PICOF (payroll integration), or RaaS (Reports as a Service)
• Workday Prism Analytics

Responsibilities

• System Oversight (20%)
• Staff Management (20%)
• Configuration & Business Process Improvement (20%)
• Integration, Reporting & Data Management (20%)
• Project Leadership and Stakeholder Communication (20%)

Benefits

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager