Workday HCM Sr. Consultant - AMS
About The Position
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Huron is seeking a Workday HCM AMS Senior Consultant to join our growing Application Management Services (AMS) team. In this client-facing role, you will support and optimize Workday HCM solutions for a diverse portfolio of clients, serving as a trusted advisor and functional expert across Core HCM, Time Tracking, Absence, Compensation, and Benefits. The ideal candidate is an independent problem solver with experience supporting Workday in a post-production or AMS environment. This individual will be responsible for troubleshooting complex issues, delivering configuration enhancements, supporting Workday releases, and helping clients maximize the value of their Workday investment. Success in this role requires strong functional expertise, excellent consulting skills, and the ability to effectively partner with both business and technical stakeholders.
Requirements
- Minimum 3 years of proven experience implementing, configuring, or supporting Workday HCM, with hands-on ownership in a production or post-production (AMS) environment.
- Demonstrated experience serving as a functional subject matter expert across Workday HCM, including Core HCM, Compensation, Benefits, Time Tracking, and Absence Management.
- Hands-on experience providing post-production support, including troubleshooting complex business process, security, data, and configuration issues in a client-facing environment.
- 3+ years of experience analyzing business requirements, producing functional specifications, supporting testing activities, troubleshooting production issues, and partnering directly with HR, benefits, compensation, payroll, and business stakeholders.
- Strong knowledge of Workday HCM configuration, including organizational structures, staffing models, business processes, security, worker lifecycle events, and employee transactions.
- Demonstrated ability to independently solve complex functional and operational issues, perform root cause analysis, and deliver scalable solutions with minimal oversight.
- Experience supporting ongoing optimization, enhancements, release management activities, and issue resolution as part of an Application Managed Services (AMS), Post Production Support (PPS), or managed support model.
- Experience leading client-facing discussions, providing strategic guidance, and serving as a trusted advisor on HR business processes and Workday leading practices.
- Bachelor’s Degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent relevant work experience.
Nice To Haves
- Holds an active Workday Certification, with Workday HCM Certification strongly preferred.
- Additional Workday certifications in Time Tracking, Absence, Compensation, and/or Benefits preferred.
- Prior experience supporting Workday HCM in AMS, PPS, or Managed Services environments, including Tier 3 production support.
- Strong understanding of end-to-end employee lifecycle processes, including hire-to-retire transactions, organizational management, compensation planning, benefits administration, and time-off management.
- Experience supporting medium to large-scale Workday HCM environments with complex organizational structures and global or multi-business-unit workforces.
- Strong knowledge of Workday release management, feature adoption, and impact analysis across HCM, Compensation, Benefits, Time Tracking, and Absence modules.
Responsibilities
- Troubleshooting complex issues
- Delivering configuration enhancements
- Supporting Workday releases
- Helping clients maximize the value of their Workday investment
- Analyzing business requirements
- Producing functional specifications
- Supporting testing activities
- Troubleshooting production issues
- Partnering directly with HR, benefits, compensation, payroll, and business stakeholders
- Independently solving complex functional and operational issues
- Performing root cause analysis
- Delivering scalable solutions with minimal oversight
- Supporting ongoing optimization, enhancements, release management activities, and issue resolution as part of an Application Managed Services (AMS), Post Production Support (PPS), or managed support model
- Leading client-facing discussions
- Providing strategic guidance
- Serving as a trusted advisor on HR business processes and Workday leading practices
Benefits
- medical, dental and vision coverage
- other wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
