Workday Benefit Systems Analyst

Maricopa County • Phoenix, AZ

1d • Hybrid

About The Position

Maricopa County is currently seeking a Workday Benefit Systems Analyst. This position will primarily focus on supporting Workday Benefit configuration, reporting, and/or integrations. The System Analyst will work closely with the Workday Benefit Administrator and other Benefits professionals to ensure that benefit data is accurate and that our employees have the best possible benefits experience!

Requirements

• Five years of demonstrated experience of providing production support in an HR System with emphasis on benefits, which includes troubleshooting, optimizing, gathering requirements, configuring, testing, and communicating/documenting information to technical and non-technical users
• Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this position.

Nice To Haves

• Experience supporting and configuring the Workday Benefit module
• Experience with Workday as a Benefit Administrator
• Experience in Word, Excel, PowerPoint, and Visio
• Strong analytical, attention to detail, troubleshooting, and verbal and written communication skills

Responsibilities

• Responsible for the identification, development, and recommendation of business processes, system changes, and improvements as they relate to Benefits
• Responsible for full cycle testing, which includes planning, case development, execution, and coordination of testers for configuration, reporting, and/or integrations
• Work closely with Benefit Partners to understand and evaluate business needs and processes, and analyze the impact of system changes
• In partnership with the Benefit Administrator, conduct needs assessments, evaluate standard operating procedures, model process improvements, develop functional and process requirements, create process flow documentation, participate in implementation testing, and provide training to functional areas and other IT staff
• Responsible for production system support, which includes, but is not limited to, escalated research assistance
• Assist with integrations, which include gathering requirements, development, testing, and creating and/or updating technical/functional documentation
• Assist with reporting, which include gathering requirements, development, testing, migration, and creating and/or updating documentation
• Assist with projects such as Open Enrollment and Workday Release
• Works with vendors and consultants as needed to problem-solve and transfer knowledge
• Creates user documentation to explain how to use Workday

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree