Work Study Student-2

Santa Fe College•Gainesville, FL
•Onsite

About The Position

This position provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone. The role involves distributing mail and office supplies, and operating and maintaining office equipment. It also provides administrative support to faculty and staff, while strictly honoring the privacy and security of student records and other sensitive information in compliance with state, federal, and college regulations. The position emphasizes service excellence through courteous, informed, accessible, and professional engagement.

Requirements

  • Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
  • Must maintain a 2.5 GPA.
  • Ability to work successfully in a multi-cultural environment.
  • Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
  • Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
  • Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
  • Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
  • Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
  • Detail Oriented - Proven accuracy and attention to detail.
  • Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Responsibilities

  • Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone.
  • Distributes mail and office supplies and operates and maintains copier/printer.
  • Provides administrative support to the faculty and other staff members.
  • Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.
  • Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
  • Provides service excellence through courteous, informed, accessible, and professional engagement.
  • Performs other duties as assigned.
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