Work Control Supervisor

Skookum•Silverdale, WA

35d

About The Position

Tessera is seeking a detail-oriented and mission-driven Work Control Supervisor with strong leadership, data management, and contract compliance skills to support operations at WS BOSC. The Work Control Supervisor supports operations by overseeing the accuracy, timeliness, and efficiency of maintenance of work order processing and documentation. This role ensures proper use of systems like Maximo and NEXGEN, maintains contract compliance, and coordinates with internal teams and external stakeholders to meet operational goals. Productivity, workplace safety, customer satisfaction, and the team’s success are dependent on the leadership team’s efforts. The success of this position will draw from Tessera’s leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership.

Requirements

Highschool Diploma/GED is required; Associate degree is preferred.
Minimum 3 years of experience in Work Control, production control, or facility maintenance operations
An equivalent combination of experience and education can be considered.
Facility Management Professional (FMP) or Certified Maintenance & Reliability Professional (CMRP), Maximo or NEXGEN System Admin Training
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”

Responsibilities

Ensure accurate and timely data entry in Maximo and NEXGEN. Maintains alignment with Navy reporting standards.
Collaborates with Operations, Engineering, and Resource Management on MRRs, PMs, and Asset Plans.
Oversees full work order lifecycle and maintains asset data integrity.
Manages digital and physical documentation for all work control activities; prepares reports and analyses.
Generates production control reports (forecasts, utilization, backlog) to optimize workforce planning.
Leads and mentors' data entry clerks and service desk staff; provide onboarding and ongoing training.
Conducts evaluations, corrective actions, and personnel documentation per Tessera HR and federal labor laws.
Continuously improves work control processes and implements best practices for efficiency.
Addresses and resolves customer feedback and quality concerns with Navy stakeholders.
Travel as needed to the Home Office and contract sites.

Benefits

Medical, Dental, Vision
401(k) retirement plan
Life & Short-Term Disability Insurance
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees