Work Control Clerk I

Gana-A'Yoo • Kodiak, AK

3d • Onsite

About The Position

The Work Control Clerk I will support routing work requests, creating and dispatching work assignments according to priority, and verifying work completion in compliance with contract standards. This position will also assist in the coordination of work between shops. The role involves transcribing and maintaining records of service calls, work orders, and filing information.

Requirements

• High school graduate or equivalent
• Ability to obtain a favorable National Agency Check (T1)
• Advanced Computer and Data Entry Skills
• Advanced Microsoft Office applications skills (e.g. Excel, Word, and PowerPoint)
• Able to work independently and have excellent documentation and organizational skills
• Must be able to meet deadlines with attention to detail
• Must be able to maintain a high level of customer service
• Ability to prioritize work in a fast-paced environment
• Must be able to clearly communicate in the English Language (read and write)
• Pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base
• Having reliable transportation to/from work is a necessity and must be able to have access to military installations

Nice To Haves

• One (1) year of previous experience in a like or similar role or education in lieu of
• Experience with CMMS programs, TMA, or Maximo
• Customer service experience

Responsibilities

• Uses application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources
• Creates work request, work orders, and assigns appropriate priority in accordance with contract specifications
• Enters completed work orders and required documentation into Company and Coast Guard Computer systems
• Accurately files Company records
• Act as backup for other positions in Work Control Center
• Verify the completion of received documents
• Reconcile recorded work against completed work orders
• Enters completed work orders into the CMMS
• Create reports based on CMMS system information
• Assist Leads and Managers with monitoring work task progress and deadlines
• Assigns work to appropriate shops/trades
• Will be required to assist with coverage of Customer Help Desk during assigned hours
• All other relevant duties assigned by manager

Benefits

• Empower employees in their careers
• Encourage employees to follow their passions
• Committed to employee safety, well-being, and professional development
• Treat team members well
• Contribute to mission to provide solutions for customers through unparalleled service
• Value-added, innovative approach
• Respect for shareholders, the environment, and traditional values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED