General Housekeeping
About The Position
KCN is an outdoor hospitality investment and management company focused on purchasing, improving, stabilizing, managing, and growing RV campgrounds. Their mission is to invest in Outdoor Hospitality, creating unique experiences, providing a rewarding work environment, and achieving outstanding financial returns. Their vision is to build a growth-oriented company that offers enriching personal and professional opportunities while delivering outstanding returns. As a leading Outdoor Hospitality company specializing in campground and RV properties, they are driven to create exceptional experiences for guests while optimizing profitability and maximizing returns for investors. They achieve this by investing in value-add properties that meet their strict criteria and pass rigorous diligence processes. The Housekeeper position is responsible for the overall cleanliness of the campground, including public spaces and accommodations, according to established standards. All areas should be cleaned efficiently within allotted times while providing excellent guest service. This position reports to the General Manager.
Requirements
- Basic reading abilities
- Must be able to operate a golf cart
- Ability to work under wet and slippery conditions
- Basic knowledge of safety procedures including chemical properties, handling, and usage
- Must be able to work nights, weekends and holidays
- Must be able to lift 50 pounds, lift and carry 25 pounds regularly
- Able to push and/or pull approximately 200 pounds
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Requires the use of hands/fingers to handle or feel
- Long periods of standing, bending, kneeling and walking
- Able to work inside and outdoors frequently and in various climates
- Capable of moving safely over uneven terrain
- KCN performs criminal background checks for all employees. Active employment is conditional on a favorable background check and company executive discretion.
Nice To Haves
- Bilingual is a plus
Responsibilities
- Perform daily, weekly, and monthly cleaning programs for specific buildings and facilities as outlined by immediate supervisor or owner(s).
- Use appropriate cleaning chemicals on appropriate items and only as trained. Do not mix chemicals together or use straight out of original bottle. Use appropriate safety measures such as gloves.
- Be aware of blood borne pathogen procedures and contact supervisor when needed.
- Bring all lost and found items to the main office with cabin number and date on them. Valuable items must be given directly to a housekeeping supervisor to ensure they are locked up immediately.
- Provide excellent and friendly guest service by being attentive, responsive, and helpful to all guests' needs. Greet guests at every opportunity with a friendly welcome.
- Present a positive impression with a well-groomed appearance, smiles, and proper KOA uniform and name tag.
- Submit a list of supplies (e.g., toilet paper, paper towels, garbage bags, cleaning supplies, equipment) that need to be replenished on an as-needed basis to the immediate supervisor or owner(s).
- Report all broken or damaged items within all campground buildings, facilities, and premises.
- Report all customer problems, requests, or complaints to the supervisor or owner(s) and follow up to resolve the issue if possible.
- Assist with Maintenance or Guest Services duties if qualified and needed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
