Work At Home-Credentialing Advocate

Sagility

1d•Remote

About The Position

Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service. Become Part of a Team That S.O.A.R.s! At Sagility, our culture is built on four core values: S Spark Curiosity We continuously learn, ask questions, and seek smarter ways to improve healthcare operations. O One Team, One Direction We collaborate across teams and geographies to deliver results that matter. A Action for Results We move with urgency, accountability, and purpose. R Right by the Right Purpose We act with integrity and always do what’s right for members, providers, and each other. If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.

Requirements

High school diploma or equivalent
Strong attention to detail and organizational skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Ability to maintain confidentiality and handle sensitive information
Must be 18 years of age or older
Minimum of 6 months at a single employer (preferably in healthcare or customer service)
Reliable attendance, including no absences during the first 90 days
Flexible availability, including weekends if required
Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
Secure, private home workspace

Nice To Haves

Previous administrative, healthcare operations, or data entry experience
Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
Basic understanding of healthcare compliance or regulatory requirements

Responsibilities

Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
Maintain accurate and up-to-date provider records within credentialing systems
Track expiration dates for licenses, certifications, and malpractice insurance
Prepare credentialing and recredentialing files for review and approval
Communicate with providers to obtain required documentation and resolve discrepancies
Support audits, accreditation reviews, and compliance reporting
Ensure adherence to company policies and regulatory standards
Respond to internal and external credentialing inquiries in a timely and professional manner
Perform data entry and administrative support related to provider enrollment