WordPress Developer / Engineer (Ref #: 1112185)

Estrada Consultingorporated • Sacramento, CA

1d

About The Position

The client seeks a consultant to provide ongoing management of SHRA’s public-facing WordPress website and its hosting. The site must remain on WordPress and retain its current look and feel unless the client approves a change. The contractor will keep the site up to date, secure, available, and accessible, while providing ongoing support to client personnel.

The role includes safely maintaining WordPress core, themes, and plugins; providing scheduled backups and verified restore testing; monitoring uptime against a 99.9% monthly target, excluding announced maintenance; and administering security controls, user reviews, and incident response. Updates must preserve WCAG 2.1 Level AA conformance, with accessibility monitoring and reporting, and client approval is required before themes or plugins are added, replaced, or removed.

The contractor will assist staff with page edits, forms, menus, media, and documents, and track and resolve reported problems. They will establish and report against an SLA, provide scheduled reports on site operations and accessibility, and propose a block of support hours, an hourly rate for additional work, and an approach to tracking, reporting, and billing hours. The contractor must describe in its proposal how it will deliver the required maintenance, security, accessibility, and staff support.

Requirements

• Experience with websites and digital environments of similar size, complexity, and functionality.
• Experience with content management systems, electronic documents, forms, multimedia, and third-party integrations.
• Experience with WCAG accessibility requirements and accessibility assessment and remediation.
• Experience performing both accessibility assessment and actual remediation; assessment-only experience is not sufficient.
• Manual accessibility testing and assistive technology experience.
• Website development and remediation experience.
• Electronic document and PDF accessibility experience.
• Project management and public-sector client experience, including experience with public agencies, housing authorities, municipalities, or other governmental clients.
• Ability to provide the full base scope of work directly or through identified subcontractors.
• Availability and capacity of personnel and technical resources to perform the work.
• The proposal must describe how the team will manage updates without disruption, ensure security compliance, maintain accessibility standards, assist client staff, and meet the scope requirements.
• The firm must have a valid Unique Entity Identifier (UEI) and maintain active registration in SAM.gov.

Nice To Haves

• A firm history and substantial time providing website accessibility services.
• Experience with WordPress and other content management systems.
• Experience with electronic documents, forms, multimedia, and third-party integrations.
• Experience serving public agencies, housing authorities, municipalities, or other governmental clients.
• Experience performing accessibility assessment and actual remediation rather than assessment-only services.

Responsibilities

• Manage SHRA’s WordPress site and hosting, keep the site up to date, and support client personnel on an ongoing basis.
• Update WordPress core, themes, and plugins without disrupting the live site.
• Provide backups with defined schedules and retention periods, and perform and verify restore testing.
• Monitor uptime to meet a 99.9% monthly target, excluding announced maintenance.
• Enforce multifactor authentication and named administrator accounts, and conduct quarterly reviews of users and roles.
• Detect, respond to, and remediate security incidents, notifying the client.
• Confirm that each update preserves WCAG 2.1 Level AA conformance before going live.
• Monitor the site for accessibility failures and report new issues.
• Obtain client approval before adding, replacing, or removing themes or plugins, and provide accessibility conformance reports or test results for each change.
• Assist client personnel with page edits, forms, menus, media, and documents.
• Receive, track, and resolve problems reported by staff.
• Provide an SLA with response times for outages, urgent issues, and routine requests; measure and report performance against it.
• Deliver scheduled reports covering updates, backups, uptime, security events, accessibility scan results, and open issues.
• Propose a block of support hours and an hourly rate for work beyond that block, and describe how hours will be tracked, reported, and billed.

What This Job Offers

• Education Level: No Education Listed