Word Processor

Friedman Williams•Newark, NJ

About The Position

We are currently looking for a motivated and experienced Word Processor. The position will provide legal assistance to attorneys, focusing on detail and accuracy. This position will be the first point of contact for users seeking word processing assistance and/or document problem resolution. The position requires an advanced level of familiarity and knowledge with technology and with a willingness to learn rapidly. A professional, personable demeanor is essential and with a dedication to customer service. The successful candidate will be self-motivated, flexible, and willing to go the extra mile to solve problems. Advanced communication and people skills are critical to success.

Requirements

Minimum of 5 years law firm secretarial and/or word processing experience
Advanced knowledge of multiple legal software: Microsoft Suite (Word, Outlook, Excel, PowerPoint), Windows 10, Microsoft 365, Word, Outlook, Excel, Teams, Kofax Power PDF, iManage Document Management System, Best Authority, Intapp Time, Intapp Billstream, Legal Numbering, Litera Compare, Big Hand Dictation, Zoom and DocuSign
Ability to multi-task and prioritize assignments
Excellent attention to detail
Strong Customer Service Skills
flexiblity to stay late/come in early as necessary
Strong problem-solving skills
Strong organizational and interpersonal skills
Strong oral and written communication skills
Ability to quickly learn new technology and develop computer skills as required to meet users questions
Ability to work independently and complete a high volume of work in a timely manner

Nice To Haves

Bachelor’s or Associate degree a plus.

Responsibilities

Word Processor with a strong technical legal background, capable of working independently and with all users seeking word processing assistance and/or document problem resolution.
Respond to incoming administrative tasks in timely manner.
Document production and editing utilizing Microsoft Office, particularly Windows 10 & Microsoft 365, Word, Outlook, Excel, Teams, Kofax Power PDF, iManage Document Management System, Best Authority, Intapp Time, Intapp Billstream, Legal Numbering, Litera Compare, Big Hand Dictation, Zoom and DocuSign, and similar software.
Assist with document conversion and clean up; create and revise complex legal documents adhering to Firm styles and guidelines.
Printing complex documents.
User support and customer service. Providing technical assistance via e-mail, phone, helpdesk ticketing system and in-person.
Facilitating the creation/edition of Tables of Authorities and Table of Contents using Best Authority; hyperlinking utilizing Westlaw and Lexis; Bookmarking.
Data entry using various software applications and/or transcripts of analog/digital dictation; (BigHand)
Entering attorney time and file expense reports, as needed.
Knowledge and competence in E-Filing in both Federal and State Courts in NJ/NY.
Knowledge and competence for In-Person/Virtual Notarization.
Perform duties of department secretary when requested or required by department operations.