Women's Services Patient Access Representative
About The Position
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Representative at the MUSC Pearl Tourville Women's Pavilion assist with scheduling a variety of newborn and postpartum appointments and procedures.
Requirements
- High school diploma or equivalent (GED)
- 1 year of customer service experience
Nice To Haves
- Ability to interpret and apply financial procedures and regulations
- Previous experience with hospital information systems or word processing
Responsibilities
- Provides high level customer service.
- Facilitates accurate and timely completion of registration.
- Verifies and prepares all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.
- Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information.
- Works with patients to set up payment arrangements and to arrange/apply for assistance programs.
- Assists with scheduling a variety of newborn and postpartum appointments and procedures.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
