Women's Health Medical Assistant l

WELLSPACE HEALTH•Sacramento, CA

1d•$25 - $32•Onsite

About The Position

The Women’s Health Medical Assistant I provides clinical and administrative support to physicians, advanced practice providers, and nursing staff within the Women’s Health Care Stream. The role supports patient intake, exam room preparation, basic clinical procedures, documentation, and patient education while helping ensure a positive patient experience and efficient clinic operations. The position is based at WellSpace Health’s Women’s Health Health Center in Sacramento, California. The work environment is a typical healthcare clinic. The employee may interact with individuals and families in crisis and may encounter unpleasant sensory conditions associated with alcohol or drug use and limited personal care. Exposure to bodily fluids and hazardous chemicals may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Medical Assistant training or certification; new graduates are welcome.
Current BLS or CPR/AED certification.
Clear and concise verbal and written communication and strong listening skills.
Customer service experience, including active listening, problem-solving, and remaining calm in emotional or stressful situations.
Knowledge of patient-care principles, clinical procedures, and healthcare practices.
Knowledge of community resources, including Medicare, Medi-Cal, Supplemental Security Income (SSI), and the county General Assistance Program.
Commitment to serving underserved populations and sensitivity in working with people from varied educational, lifestyle, ethnic, and cultural backgrounds, including people who are disabled, homeless, use substances, are HIV/AIDS-infected, or are physiologically impaired.
Ability to establish and maintain positive, professional relationships.
Ability to maintain detailed records.
Proficiency with computers, Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), electronic health records, and database systems.
Commitment to HIPAA, professional ethics, and maintaining confidentiality.
Ability to assist and support the Center/Care Stream in meeting High Reliability standards.
Ability to meet the physical demands of the role, including frequent sitting and use of hands and arms to reach; standing, walking, and reaching; and occasionally lifting or moving up to 20 pounds.
Ability to communicate in person and by phone and to meet the stated vision requirements, including close and distance vision and adjusting focus.

Nice To Haves

Women’s Health experience.

Responsibilities

Coordinate and manage daily patient flow to support efficient clinic operations, appropriate visit volumes, timely access to care, and provider productivity.
Prepare exam rooms, room patients, obtain medical histories, record vital signs, and accurately document care in the electronic health record.
Administer immunizations and injections and assist with other approved clinical procedures within the medical assistant’s scope of practice.
Work as part of the care team with physicians, nurse practitioners, physician assistants, health educators, case managers, and integrated care coordinators to support patient experience and productivity goals.
Assist with PCHH goals, UDS/HEDIS quality metrics, and other medical standard initiatives.
Conduct patient outreach, appointment reminders, scheduling, walk-in/open-access appointment flow, and chart preparation to improve access and continuity of care.
Collect and prepare laboratory specimens, perform CLIA-waived point-of-care testing, and document results according to protocols.
Sterilize medical instruments and equipment and help maintain a clean, safe environment.
Perform patient care within scope of practice in a manner that supports patient safety and reduces the likelihood of healthcare errors.
Provide exceptional patient service and promote wellness through health education, preventive care, and information about preventive healthcare measures and care gaps.
Meet competency requirements for CLIA-waived point-of-care testing.
Schedule appointments, manage patient flow, maintain accurate medical records, answer phones, handle correspondence, and perform general office tasks.
Maintain medical-supply inventory and ensure equipment is functional.
Maintain required logs and documentation in accordance with organizational, regulatory, and accreditation requirements.
Ensure accurate EHR documentation and comply with HIPAA and patient-confidentiality requirements.
Support a culture of safety, quality, and respect for patients, families, and coworkers; communicate clearly with the Center Manager, LIA Directors, other medical assistants, and care-team members.
Demonstrate professionalism, respect, accountability, and support for Just Culture principles.
Travel when necessary to support operational needs.
Work weekends, evenings, or holidays when required by operational needs, including approximately one weekend per month.
Perform other duties assigned within the medical assistant’s scope of practice.

Benefits

Regionally competitive salary.
Above-average health benefits at reduced costs.
Paid life insurance.
Long-term disability insurance.
Voluntary retirement plan with organizational match and no vesting schedule requirement.
Paid bereavement leave.
Paid jury duty leave.
11 paid holidays per year.
Paid time off.
Paid sick leave.
Flexible Spending Program.
Company-paid malpractice insurance for providers.
Annual professional development hours.