Women, Infants, and Children Admin. (Administrative Specialist II)-61009797
About The Position
Under management of the Women Infants and Children (WIC) Administrative Services Coordinator, provides administrative support for the WIC program. May also be required to perform other specialized clerical duties in other areas of the health department. Duties include direct contact with public and staff of the Agency. Requires independent judgement in the application of office procedures and Federal, State and local regulations and policies. Provides patient services: Greets patients promptly, professionally, and courteously. Obtains appropriate information and screens for eligibility following program guidelines, Federal, State, and local policies and procedures. Provides appropriate and accurate information needed by patients for participation in the WIC Program according to Federal, State, and local guidelines, policies, and procedures. Completely utilizes all components of WIC computer program and follows system security protocols. Maintains complete confidentiality and displays cultural competence at all times. Issues food benefits per program policies and procedures. Processes reporting requirements accurately and in a timely manner according to program standards. Completes Voter Registration Declination Forms according to program guidelines. Assists in maintaining the formula logbook to ensure all formula is accounted. Mains patient records and reports: Establishes, maintains, and processes patient records including DPH Form 1862 and Food Instrument Registers according to policies and procedures. Follow paper documentation process in the event that SCWIC is not functional. Follows medical records policies and procedures as needed. Performs a variety of assigned office duties to other program areas including but not limited to: Mailing patient notifications; schedules patients for appointments. Ensures clinic site is adequately supplied with necessary forms/supplies. Assists with telephone coverage. Provides overall support for health department activities on site and in community. Perform other related duties as assigned. Attends staff conferences and in-services as assigned. Participates in disaster preparedness activities during hazardous weather or declaration of emergency. During such time, the incumbent is designated as an essential employee and subject to duty and/or call on a 24-hour basis. Other duties related to this position as assigned.
Requirements
- A high school diploma. Related clerical experience may be substituted for a high school diploma.
- Two (2) years' experience in responsible office setting or an associate degree in secretarial science or related field and one year experience in a responsible office setting.
- Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.
- Must provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.
Nice To Haves
- Bilingual preferred in Spanish.
Responsibilities
- Provides administrative support for the WIC program.
- Performs other specialized clerical duties in other areas of the health department.
- Greets patients promptly, professionally, and courteously.
- Obtains appropriate information and screens for eligibility following program guidelines, Federal, State, and local policies and procedures.
- Provides appropriate and accurate information needed by patients for participation in the WIC Program.
- Utilizes all components of WIC computer program and follows system security protocols.
- Maintains complete confidentiality and displays cultural competence.
- Issues food benefits per program policies and procedures.
- Processes reporting requirements accurately and in a timely manner.
- Completes Voter Registration Declination Forms.
- Assists in maintaining the formula logbook.
- Establishes, maintains, and processes patient records including DPH Form 1862 and Food Instrument Registers.
- Follows paper documentation process in the event that SCWIC is not functional.
- Follows medical records policies and procedures.
- Mails patient notifications.
- Schedules patients for appointments.
- Ensures clinic site is adequately supplied with necessary forms/supplies.
- Assists with telephone coverage.
- Provides overall support for health department activities on site and in community.
- Attends staff conferences and in-services.
- Participates in disaster preparedness activities.
- Performs other related duties as assigned.
Benefits
- 15 days Annual (Vacation) Leave per year
- 15 days Sick Leave per year
- 13 Paid Holidays
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
- S.C. Deferred Compensation Program available
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
