Women, Infant and Children (WIC) Educator- Westside Family Practice
About The Position
We are recruiting for a mission-driven Women, Infant and Children (WIC) Educator- Westside Family Practice to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department ACS-CHS Grants Funded Job Summary Under general supervision, the WIC Educator delivers WIC services to participants by determining and documenting eligibility, enrolling eligible families, providing food benefits, and maintaining participant and program records. Interviews and provides nutrition and breastfeeding education and promotes behavior change. Refers WIC participants to appropriate healthcare, community, and social service programs. Assists clinic in front desk reception area duties including covering the WIC phone line, scheduling participants, and checking in participants for appointments.
Requirements
- High School Diploma or GED Required
- 1-3 years customer service experience with a minimum of one year working with the public Required
- Knowledge of basic spelling and math, including measurements used for weight, height, and length (fractions, pounds, and ounces).
- Proficient typing and bilingual skills preferred.
- Ability to operate standard office equipment; prepare and maintain accurate and neat records; communicate effectively orally and in writing.
- Ability to work as a team member; provide quality customer service skills in person and over the phone; demonstrate flexibility during times of change.
Nice To Haves
- Proficient typing and bilingual skills preferred.
Responsibilities
- Determines WIC program eligibility, enrolls WIC participants, and issues WIC food benefits in accordance with federal program guidelines.
- Conducts nutrition interviews and health assessments.
- Collects anthropometric data (weights, heights, and lengths) and performs finger sticks (hemoglobin testing).
- Enters data into the WIC computer system and maintains confidential client program records.
- Assigns nutrition risk factors based on analysis of participant data and makes referrals to the Registered Dietitian for high nutrition risk factors.
- Utilizes participant-centered and motivational interviewing approaches to providing nutrition education, counseling, and goal setting.
- Orients participants to the rights, responsibilities, and use of the WIC program to prevent and help resolve participant concerns or misuse.
- Refers to appropriate healthcare, community, and social services programs.
- Provides customer service through clerical phone support and front desk management.
- Promotes and supports breastfeeding.
- Consistently attends and participates in staff meetings, huddles, trainings, local agency initiatives, and departmental events.
- Assists in training new WIC staff.
Benefits
- Generous paid time off
- fully paid parental leave
- exceptional retirement contributions
- comprehensive health coverage
- nationally recognized well-being programs
- tuition assistance
- career advancement pathways
- professional development
- loan forgiveness eligibility
- employer contributions
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
