WNA / Breastfeeding Peer Counselor

Planned Parenthood of Orange and San Bernardino Counties•Santa Ana, CA
•Hybrid

About The Position

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a WNA/Breast-Feeding Peer Counselor in City , CA. The WNA/ Breastfeeding Peer Counselor is responsible for supporting all functions in the delivery of WIC nutritional services as a Nutrition Assistant II and breastfeeding support as a Breastfeeding Peer Counselor. The primary focus is to promote breastfeeding and increase breastfeeding initiation, exclusivity, and duration rates among WIC participants and serve as a resource for referrals for other health, social, and community services.

Requirements

  • Ability to relate to diverse communities.
  • Ability to work independently and as a team member.
  • Excellent written and verbal communication skills.
  • Strong organizational skills.
  • Accuracy and attention to detail are essential.
  • Ability to read and implement written instructions.
  • Past or present breast-feeding experience.
  • Possess a warm, caring manner.
  • Professional appearance and attitude.
  • WNA Certificate preferred
  • AA degree with nutrition classes or equivalent experience as a WIC Nutrition Aide preferred.
  • Previous experience working with WIC program highly
  • Enthusiastic about breastfeeding
  • Knowledge of WIC program
  • Bilingual required. Depending on WIC clinic needs, they must be fluent in English and Spanish.
  • Strong commitment to quality healthcare and excellent customer service is required.
  • Must thrive in a fast-paced, rigorous environment with changing priorities.
  • Ability to meet deadlines and work under pressure
  • Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook.
  • Electronic medical records experience may also be required.
  • This position may require travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
  • Willing to travel within California for State-sponsored training.
  • Available to work flexible hours

Nice To Haves

  • Highschool Diploma
  • AA degree with nutrition classes or equivalent experience as a WIC Nutrition Aide preferred.

Responsibilities

  • Successfully complete and pass the training for the WICWISE and Peer counseling databases.
  • Successfully complete the breastfeeding training to become a peer counselor.
  • Provide quality breastfeeding guidance and education to all pregnant and breastfeeding families on-site, by phone, or virtually at scheduled intervals determined by the WIC and Peer Counseling Program.
  • Certify WIC clients by obtaining and accurately recording height/weight measurements, dietary intakes, and other necessary medical and /or nutritional information.
  • Assist in all prenatal, infant, and child enrollments and follow-up as needed.
  • Provide assessment and enrollment of clients into the Breastfeeding Peer Counseling Program, according to program policy and procedures.
  • Contact assigned client caseload according to program policy and procedure.
  • Documents necessary information and follow-up in the Peer Counselor Database and WICWISE according to program policy and procedure.
  • Facilitate, attend, and assist with prenatal and postpartum classes, including breastfeeding support groups.
  • Refer mothers, according to clinic-established protocols, to the: IBCLC WIC nutritionist or breastfeeding coordinator, The mother’s physician or nurse, Public health programs in the community, Social service agencies
  • Serve as an ambassador of the program to pregnant and breastfeeding women and community partners, including hospitals and breastfeeding coalitions.
  • Assure that there is enthusiasm for continuous improvement and creativity in the learner-centered and family-centered classes.
  • Attend local agency or State-sponsored staff training.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision coverage for you and eligible dependents
  • Life insurance
  • Long term disability
  • Generous vacation, sick, and holiday benefits
  • Generous 401(k) matching contributions
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