WM Generalist

THE JAY GROUP INC•West Hempfield Township, PA

5d•Onsite

About The Position

The main aspect of the role is to maximize Manhattan WMS to meet customer requirements and improve Operations efficiency and accuracy. Time management, verbal and written communication, accuracy, and attention to detail are crucial to this role. This position requires exceptional organizational skills and the ability to make rational and informed decisions based on the information provided. This role will also lead systems projects within Fulfillment Operations including design, development assistance, user testing, implementation, and creating user training documentation. Acts as a mentor and leader for WM Solutions team as well as support all teams in the company to best meet our customers' expectations.

Requirements

2+ years of previous Manhattan WMS configuration and implementation experience is preferred.
Experience supporting and leading large scale projects across multiple teams
Have a proactive and self-motivated work style.
Enjoy working independently with strong attention to detail.
Punctuality, reliability, and being prepared for work.
Must be willing to submit a background check.
Must be at least 16 years of age.
Ability to work legally in the United States.

Nice To Haves

Time management, verbal and written communication, accuracy, and attention to detail are crucial to this role.
Exceptional organizational skills and the ability to make rational and informed decisions based on the information provided.

Responsibilities

Support waving and problem resolution responsibilities as needed
Effectively communicates daily with upper and operational management
Work with other departments to ensure client requirements and expectations are met.
Assist with general reconciliation efforts as needed.
Assist with maintaining and generating Qlik Reporting as needed.
Assist in researching orders that do not flow through the normal process or are not flowing into the WMS system as expected.
Assists Operations in design, implementation and testing of warehouse management system enhancements.
Designs, tests, documents and implements WM configurations
Configures WM as needed by operations and/or wave planners to facilitate client needs and requests.
Assist in developing recommended operating procedures for distribution centers by working with DC management and associates, corporate transportation, inventory planning and purchasing, and engineering as it relates to the operational software or hardware.
Develop and document WMS procedures.
Maintain current documentation.
Monitors request/project results on an ongoing basis to ensure the results meet technical specifications, project requirements and established and agreed upon deliverables.
Develops and maintains technical and project documentation, according to established SOPs.
Reports status of all open projects to WMS Manager/Senior Site Director as assigned.
Develops and/or monitors quality assurance test plans, as required.
Complies with corporate SOP's.
Independently set professional goals and objectives that require minimum oversight.
Setup and troubleshoot WMS transportation configuration
Performs other job-related duties as necessary and/or assigned.