Wireless Systems Specialist

State of Oregon•Klamath Falls, OR

10d•Onsite

About The Position

Join our Wireless Communications Section as a wireless systems specialist in Klamath Falls! In this role, you will construct, install, maintain and repair diverse wireless two-way radio and microwave network systems for your assigned service area. You will support and coordinate the communication systems for customers including our agency, Oregon State Police, the Fire Marshall’s office and more. This role is similar to radio technician, electronics technician, communications technician, radio service, tower technician, telecommunications specialist, broadcast technologist, radio frequency (RF) signalman, power systems control craftsman and land mobile radio service positions. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions. Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

Requirements

Four (4) years of information systems experience in wireless systems (such as two-way radio, microwave, etc.). OR An associate's degree in computer science, information technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in wireless systems (such as two-way radio, microwave, etc.). OR A bachelor's degree in information technology, computer science, or related field may substitute for all of the above.
Valid US driver license and an acceptable driving record.
Maximum 60 minute response time to 2557 Altamont Drive, Klamath Falls, OR 97603 for emergency call-outs.

Nice To Haves

Journey-level experience in Land Mobile Radio communications maintenance and repairs.
Experience with radio dispatch console systems.
Experience working effectively both independently and within a team.
Customer service experience that includes handling difficult interactions with empathy and tact.
Strong verbal and written communications skills with coworkers, customers and managers.

Responsibilities

Evaluate situations and resolve questions or customer inquiries.
Install, test, replace or repair a variety of cable types.
Review customer’s operational needs and requests.
Identify, prepare and provide on-site training for customers.
Manage and coordinate the installation of mobile radio equipment.
Identify, diagnose, track and report problems and determine repair or replacement priorities.
Contact multiple equipment vendors to obtain technical information and request repair or upgrades.
Maintain systems and equipment to ensure peak operating condition.
Operate a Sno-Cat or UTV (utility task vehicle) in inclement weather or rough conditions to gain access to remote locations to repair, install and provide emergency restoration of equipment or systems.
Climb and work on towers and antenna structures up to 180 feet above ground and work with high voltages.
Considerable region-wide or statewide travel in all weather conditions and time of day required.
Move or lift heavy objects excess of 70 pounds following safety procedures.