Wireless Store Lead

Aurum Wireless•Roseville, MN

1d•$4,000 - $5,500•Onsite

About The Position

Aurum Wireless is a growing wireless and telecommunications sales company working with some of the largest brands in the industry, including AT&T, Verizon, Walmart, and other national retail partners. We operate and manage wireless retail locations inside select Walmart stores. Our teams help customers upgrade their phones, switch carriers, add new lines, understand current promotions, and find wireless service that fits their needs. We are building a different kind of wireless sales organization—one focused on strong store-level leadership, professional customer experiences, performance, and creating opportunities for talented people to grow with the company. We are hiring a Wireless Store Lead to take ownership of one of our Walmart retail locations.

Requirements

Previous retail, wireless, sales, or leadership experience
Comfortable approaching and talking to customers throughout the day
Enjoy coaching and motivating other people
Competitive and motivated by performance-based compensation
Can hold yourself and others accountable
Organized and dependable
Can communicate professionally with customers, employees, Walmart management, and company leadership
Comfortable learning wireless plans, devices, promotions, and carrier systems
Want more responsibility than a traditional retail sales position

Nice To Haves

Wireless experience is preferred, but strong sales or retail leadership experience can be equally valuable.

Responsibilities

Lead the Location: Take ownership of the daily performance of your assigned Walmart wireless location, Create a professional, organized, and customer-friendly retail environment, Ensure the location is open, staffed, and prepared for business, Maintain strong communication with Aurum leadership, Build a positive working relationship with Walmart store management and employees.
Drive Sales: Personally engage customers and sell wireless products and services, Lead your team toward daily, weekly, and monthly sales goals, Demonstrate effective customer approaches, pitches, and closing techniques, Identify opportunities for upgrades, new lines, carrier switches, accessories, and other eligible services, Monitor individual and store performance throughout the month.
Develop Your Team: Help train and onboard new Wireless Mobile Experts, Coach employees on sales skills, product knowledge, professionalism, and customer experience, Set clear expectations and hold team members accountable, Recognize strong performers and help struggling employees improve, Help create a competitive but positive sales culture.
Manage Store Operations: Assist with employee scheduling and coverage, Ensure company and carrier procedures are followed, Maintain merchandising, equipment, devices, and promotional materials, Ensure transactions and customer information are handled correctly, Communicate operational issues quickly to company leadership, Participate in company meetings, training, and carrier updates.