Sales - Wireless Specialist - Waukegan, IL - Bilingual

Russell Cellular•Waukegan, IL

4d•Onsite

About The Position

Russell Cellular is a Verizon Authorized Retailer seeking a motivated and customer-focused Wireless Specialist. In this role, you will be the face of our team, responsible for understanding customer needs and providing them with individualized customer service and the right wireless products and services. You will practice Russell Cellular’s core values of Integrity, Expertise, Initiative and Service, and live out our brand foundation of Care for Every Person. This is an opportunity for growth and financial stability in retail sales with uncapped earning potential.

Requirements

Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
Motivation and an inner drive to learn, grow, and excel
A knack for technology and the ability to learn wireless quickly
Ability to work nights, weekends, and holidays as need be
Ability to lift 50+ lbs
Bilingual (Spanish) required

Responsibilities

Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events
Contact current customers via phone for additional sales opportunities
Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
Develop and monitor action plans for the accomplishment of daily/month sales goals