Sales - Wireless Specialist - Hillsdale, MI

Russell Cellular•Hillsdale, MI
•Onsite

About The Position

Russell Cellular is hiring a Wireless Specialist for its Hillsdale, Michigan location. The role involves learning customers’ needs and providing individualized service to help them choose wireless products and services. The specialist represents Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for every person—including customers, teammates, and the communities it serves. Russell Cellular is a Verizon Authorized Retailer and has operated since 1993. The company reports more than 750 locations in 43 states and over 2,600 team members. The position offers starting pay of up to $18 per hour plus unlimited commissions. Russell Cellular describes opportunities for growth and advancement and emphasizes uncapped earning potential. The company is an equal opportunity employer and states that hiring decisions are based on qualifications, merit, and business needs.

Requirements

  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired.
  • Motivation and an inner drive to learn, grow, and excel.
  • A knack for technology and ability to learn wireless quickly.
  • Ability to work nights, weekends, and holidays as needed.
  • Ability to lift more than 50 pounds.

Responsibilities

  • Sell cellular phones, tablets, watches, other devices, and wireless services to the general public while providing outstanding customer service.
  • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and through community involvement events.
  • Contact current customers by phone to pursue additional sales opportunities.
  • Develop and maintain current knowledge of Russell Cellular and wireless products and services, and demonstrate equipment capabilities.
  • Handle daily store operations, including opening and closing, inventory control, cash management, and office and administrative duties.
  • Develop and monitor action plans to achieve daily and monthly sales goals.
  • Represent Russell Cellular’s core values and care-for-every-person brand foundation with teammates, customers, and community members.

Benefits

  • Starting pay of up to $18 per hour and unlimited commissions.
  • Health, dental, vision, and life insurance.
  • Paid sick days and company holidays.
  • Employer-matched 401(k).
  • Employee Assistance Programs.
  • Verizon discounts, sales contests, and incentives.
  • Opportunities for growth and advancement.
  • Community involvement opportunities.
  • Same-day pay options.
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