Sales - Wireless Specialist-South Orange, NJ

Russell Cellular•South Orange Village, NJ
•Onsite

About The Position

Russell Cellular is hiring a Wireless Specialist at its South Orange, New Jersey location. The role involves identifying customers’ needs and providing individualized service to help them choose wireless products and services. The specialist is expected to demonstrate Russell Cellular’s core values of Integrity, Expertise, Initiative, and Service, and its brand foundation of Care for Every Person. The position offers a base rate of $16.00 per hour plus uncapped commission potential. The posting states that average earnings with commission are $21 per hour, with the opportunity to earn more. The role also includes opportunities for growth and advancement. Russell Cellular is a Verizon Authorized Retailer with more than 700 locations in 43 states and over 2,300 employees.

Requirements

  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired.
  • Motivation and an inner drive to learn, grow, and excel.
  • A knack for technology and the ability to learn wireless products and services quickly.
  • Open availability during store hours, including nights, weekends, and holidays.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Sell cellular phones, tablets, watches, other devices, and wireless services to the general public while providing outstanding customer service.
  • Create additional sales opportunities through marketing campaigns developed with the Marketing Department and through community involvement events.
  • Contact current customers by phone to identify additional sales opportunities.
  • Build and maintain current knowledge of Russell Cellular and wireless products and services, and demonstrate equipment capabilities.
  • Handle daily store operations, including opening and closing, inventory control, cash management, and office and administrative duties.
  • Develop and monitor action plans to meet daily and monthly sales goals.
  • Provide individualized customer service and determine customers’ wireless needs.
  • Represent Russell Cellular’s values and brand with teammates, customers, and community members.

Benefits

  • Uncapped commissions.
  • Health, dental, vision, and life insurance.
  • Paid sick days and company holidays.
  • Employer-matched 401(k).
  • Employee Assistance Programs.
  • Verizon discounts, sales contests, and incentives.
  • Opportunities for growth and advancement.
  • Community involvement opportunities.
  • Same-day pay options.
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