This is an intermediate level position requiring experience; responsible for handling assignments in support of Eversource’s wireless telecommunications operations. Handles assignments, with limited supervision, associated with planning and performing installation, acceptance testing, commissioning, troubleshooting, maintenance, and repair of wireless telecommunication systems. Provides wireless communication support, guidance and advice to customers including but not limited to technical services, engineering, information technology, electrical system operations, control and dispatch centers, customer service, field communications, emergency preparedness as well as emergency response tactical trailers and Mobile Response Center (MRC) vehicles, etc. Participates in various projects to continually improve and upgrade telecommunications wireless infrastructure. Eversource’s wireless communications systems are composed of but not limited to, analog and digital communication systems, dispatch console systems, voice and data radio systems, WAN, and associated peripheral equipment. Technologies including but not limited to radio frequency modulation, antenna systems, radio wave propagation, ethernet, IP, T1, serial communications, carrier ethernet, phone and satellite communications systems. The salary range for this position starts at Step 1 $49.32 and progresses in accordance with the union contract. Essential Functions: Performs the duties outlined in the Job Description for Technician, Wireless along with the following duties: May create and modify system one-line drawings for wireless communication systems. Constructs electrical or electronic circuitry to develop specialized functions or tests; designs, recommends and /or installs modifications to electrical or electronic systems or devices. Assists with the development and writing of operating procedures, scripts and test documents to guide users of electronic equipment and/or wireless communication systems. Where applicable, enhances and upgrades the electronic/wireless communications systems. Provides technical experience, collaboration, advice, and support including but not limited to engineering, construction, and tests as required. May be asked to provide remote support and attend meetings to collaborate with other departments. Assists with the maintenance of various systems, web pages and/or databases. Identifies and provides advice on the need for major repairs or outside technical assistance. Creates database configurations for programmable electronic devices and systems. Supports training and development of junior personnel, assists with training and educating other personnel, including but not limited to field communications, test, electricians, engineering, technical training, vendors, and contractors. Other related duties as assigned. Must be available for on-call hours and during emergency restoration as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree