Wireless Sales Representative (Retail Sales Associate) – Cricket Wireless | Full-Time & Part-Time

Delphos Wireless • Columbus, OH

1d • Onsite

About The Position

Join the Delphos Wireless Team at Cricket Wireless! We are looking for energetic and motivated Wireless Sales Representatives to join our Cricket Wireless retail team. We provide the training, support, and tools you need to succeed. If you enjoy helping customers, meeting sales goals, and earning uncapped commission, we'd love to hear from you! As a Wireless Sales Representative, you'll help customers find the right wireless products and services while creating an outstanding in-store experience. We have multiple locations throughout the Columbus area.

Requirements

• Previous retail sales, wireless sales, customer service, telemarketing, or phone sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and recommend the right solutions.
• Comfortable working in a fast-paced, goal-driven retail environment.
• Self-motivated with a positive attitude and a strong work ethic.
• Basic math and cash-handling skills.
• High school diploma or equivalent.
• Reliable transportation is required.
• The ability to travel to nearby store locations when needed is a plus.

Nice To Haves

• Bilingual (English/Spanish) is a plus.

Responsibilities

• Deliver exceptional customer service by greeting and assisting every customer.
• Recommend Cricket Wireless phones, accessories, plans, and services based on customer needs.
• Meet and exceed individual and store sales goals through consultative selling and upselling.
• Demonstrate wireless devices and accessories to customers.
• Process sales, payments, activations, upgrades, and account changes using our Point of Sale (POS) system.
• Maintain accurate cash handling and transaction records.
• Build lasting customer relationships to encourage repeat business and customer retention.
• Maintain a clean, organized, and welcoming sales environment.
• Participate in daily team huddles, sales meetings, and ongoing training.
• Stay up to date on Cricket Wireless products, promotions, and industry trends.
• Assist with inventory management and store operations.
• Supervise store activities when assigned.

Benefits

• Competitive hourly pay: $13.00–$17.00 per hour
• Uncapped commission opportunities
• Monthly performance bonuses
• Bonus incentives
• 401(k) with company match
• Health insurance
• Employee discounts
• Professional development and paid training
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED