Wireless Sales Manager - W3492/W4321

OSL Retail Services Inc • Wichita, KS

1d • Onsite

About The Position

As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins now! Become an impactful change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Under your leadership, your team will not only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager, you ensure your kiosk operates with the utmost efficiency and effectiveness. As a mentor, strategist, and sales champion, you embody the innovative spirit and performance that define OSL.

Requirements

• Retail management experience in wireless or electronics
• Demonstrated ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills, essential for effective leadership and customer interactions
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
• Physical ability to lift 30-50 pounds
• Capability to stand or walk for extended periods during shifts
• Flexibility to work various schedules, including days, evenings, and weekends

Nice To Haves

• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards

Responsibilities

• Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
• Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
• Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
• Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
• Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
• Analyze sales figures, forecast future sales, and adapt strategies to market trends
• Coordinate with the marketing department to implement promotional campaigns and sales initiatives
• Ensure compliance with all company policies and procedures as well as legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
• Report to upper management on sales results, potential customer issues, and the overall performance of the department
• Various other duties, as needed

Benefits

• Competitive annual salary of $50-$65k with the potential for additional performance-based earnings
• Full health and dental coverage
• On-the-job training
• Career advancement
• Generous employee referral program
• Commissions
• Quarterly performance bonuses
• Extensive employee discounts, including up to 50% off wireless services
• RRSP matching
• Paid vacation
• Career development opportunities
• Employee Assistance Program
• Participation in OSL's People and Culture Programs, such as OSL Cares and the Women's Empowerment Mission
• Daily access to earnings through Dailypay & Wisely cards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees